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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554069 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131212 Views
74 replies
12 likes
PlanPremiumCountry USA Operating SystemAndroid/PC Hi, I'm trying to cancel my premium subscription but I always receive this message:"Oops! Something went wrong, please try again." I'm using my Spotify through my facebook account just wanted you to k...
Plan Premium Country USA Operating System Android/PC Hi, I'm trying to cancel my premium subscription but I always receive this message: "Oops! Something went wrong, plea...
Spotify Star
474 Views
6 replies
1 likes
Recently my spotify is connecting with several Web Player and is playing random songs of random playlists, sometimes I am listening to songs and from nowhere it happens to play on one of these devices. I wonder where these devices are and how they ca...
Recently my spotify is connecting with several Web Player and is playing random songs of random playlists, sometimes I am listening to songs and from nowhere it happens to play on one of these device...
Spotify Star
343 Views
3 replies
0 likes
Whenever I enter my account, a stranger is always on my account. I've changed all my passwords over and over again. I have logged out of devices. still cannot solve the problem
Whenever I enter my account, a stranger is always on my account. I've changed all my passwords over and over again. I have logged out of devices. still cannot solve the problem
Spotify Star
515 Views
1 replies
1 likes
Hola,Espero me podáis ayudar ya escribí varios mail..y no tuve solucion,Mi problema es que cuando quiero compartir mi perfil de artista, cuando copio el enlace sale la foto de un single mío, no la foto de artista creo que hay un error, llevo días así...
Hola, Espero me podáis ayudar ya escribí varios mail..y no tuve solucion, Mi problema es que cuando quiero compartir mi perfil de artista, cuando copio el enlace sale la foto de un single mío, no l...
Spotify Legend
349 Views
1 replies
0 likes
My Question or Issue i have another account which is on premium and for some reason i can't sign in, and my card was charged for a month that i did not even use, i am trying to cancel this and get a refund but to no avail, i dont even have the spotif...
My Question or Issue i have another account which is on premium and for some reason i can't sign in, and my card was charged for a month that i did not even use, i am trying to cancel this and...
Spotify Star
539 Views
3 replies
2 likes
PlanFree/PremiumCountry GermanyDeviceTower PC + Samsung Galaxy S7 EdgeOperating SystemWindows 64 Bit + Android Spotify latest versionMy Question or IssueIn my saved song overview (don't know how it's called in english) i've got undeleteable songs.......
Plan Free/Premium Country Germany Device Tower PC + Samsung Galaxy S7 Edge Operating System Windows 64 Bit + Android Spotify latest version My Question or Issue In my saved song overvi...
Community Legend
1566 Views
7 replies
0 likes
Plan - Family PremiumCountry - USADevice - Multiple, iPhones, Amazon Echo, Laptops, MacOperating System - latest on all devices Hello, We recently signed up for the family premium account. I am having a problem trying to play on multiple devices with...
Plan - Family Premium Country - USA Device - Multiple, iPhones, Amazon Echo, Laptops, Mac Operating System - latest on all devices Hello, We recently signed up for the family pre...
Spotify Legend
45877 Views
3 replies
4 likes
Hey there, Im using Spotify free Version on my Desktop, and since 2-3 months im gettin Playlists i never subscribed to. About 4-10 per day.I tried to fix it the way someone here in the Forum did, in the Accountsettings... Didnt change anything. And t...
Hey there, Im using Spotify free Version on my Desktop, and since 2-3 months im gettin Playlists i never subscribed to. About 4-10 per day. I tried to fix it the way someone h...
Spotify Legend
923 Views
6 replies
0 likes
Several times recently while in the middle of listening to music on my phone, the playlist suddently switched. When I went to check that, it told me it was playing on a different phone and offered me to continue with that or switch to my phone.I went...
Several times recently while in the middle of listening to music on my phone, the playlist suddently switched. When I went to check that, it told me it was playing on a different phone and offered me...
Spotify Star
372 Views
1 replies
0 likes
I run Spotify off my Huawei p10 phoneMy Question or Issue My friend logged out of my account and I thought I could log back in, I did. However, all my songs were gone, my playlist and my subscription status, I've ran through account recovery and the ...
I run Spotify off my Huawei p10 phone My Question or Issue My friend logged out of my account and I thought I could log back in, I did. However, all my songs were gone, my playlist and my sub...
Spotify Legend
364 Views
1 replies
0 likes
PlanPremiumCountry Italy My Question or Issue HiIt seems someone today entered my Spotify account using the web browser player on Chrome. It was not me, because I see in the list of recent songs something I do not know. I already changed my password ...
Plan Premium Country Italy My Question or Issue Hi It seems someone today entered my Spotify account using the web browser player on Chrome. It was not me, because I ...
Spotify Legend
438 Views
2 replies
0 likes
Plan - Family PremiumCountry - Australia DeviceDoesn't matter. Multiple.Operating SystemMultiple My Question or Issue When I log into the Spotify application on my MacBook Pro or Windows 10 desktop with my email address I have someone elses account c...
Plan - Family Premium Country - Australia Device Doesn't matter. Multiple. Operating System Multiple My Question or Issue When I log into the Spotify application on ...
Spotify Legend
468 Views
3 replies
0 likes
My songs have been deleted. On the spot there were irrelevant songs. Probably someone entered my account.And he or she deleted my song.I saved my password, but my songs were deleted. (My Songs Categories).Can ı take bacak My Song Categories
My songs have been deleted. On the spot there were irrelevant songs. Probably someone entered my account.And he or she deleted my song.I saved my password, but my songs were deleted. (My Song...
Spotify Star
329 Views
1 replies
0 likes
PlanFreeCountry United StatesDevice iPhone 8 and PCOperating SystemiOS 11, Windows 10 My Question or Issue My issue is something that should be incredibly easy to fix, ideally. Apparently not. As most Windows users know, if your Spotify account is no...
Plan Free Country United States Device iPhone 8 and PC Operating System iOS 11, Windows 10 My Question or Issue My issue is something that should be incredibly easy...
Spotify Star
308 Views
1 replies
0 likes
This is unacceptable. Also there are not any extra safety like 2-step protection but a simple notification is a must for an application like this. It took 2 weeks until I realize that someone using my account and just by luck I realized it today. I r...
This is unacceptable. Also there are not any extra safety like 2-step protection but a simple notification is a must for an application like this. It took 2 weeks until I realize that someone u...
Spotify Star
530 Views
1 replies
0 likes
Hi, I signed up for the free trial then converted to Premium when it ended. I was billed at the end of August, but neither my Mac desktop app nor my Android phone app shows me as a Premium subscriber. I have followed all the suggested troubleshooting...
Hi, I signed up for the free trial then converted to Premium when it ended. I was billed at the end of August, but neither my Mac desktop app nor my Android phone app shows me as a P...
Spotify Star
613 Views
7 replies
1 likes
My wife is logged in to Spotify Premium which obviously she is paying for but she has got a new phone and would like to change the login over. We can't remember how we set up her login. All we have is her display name.Is there any way I can retrieve ...
My wife is logged in to Spotify Premium which obviously she is paying for but she has got a new phone and would like to change the login over. We can't remember how we set up her l...
Songwriter
443 Views
3 replies
0 likes
PlanPremiumCountryUS DeviceSamsung Note 8, Window ApplicationsOperating SystemWindows 10 My Question or Issue I live in Pennsylvania. While visiting a friend in California, I connected Spotify to his BeoPlay A6 speaker from my Note 8 cell phone. Now ...
Plan Premium Country US Device Samsung Note 8, Window Applications Operating System Windows 10 My Question or Issue I live in Pennsylvania. While visiting a friend ...
Spotify Star
263 Views
1 replies
1 likes
My Question or Issue I started with a User account and upgraded it to Premium. Now I have an Artist account as well which is not Premium. Both are "mine" so my question would be, if it's possible to merge them to have both with Premium?Or do I have t...
My Question or Issue I started with a User account and upgraded it to Premium. Now I have an Artist account as well which is not Premium. Both are "mine" so my question would be, if it...
Spotify Star
476 Views
1 replies
1 likes
Help me Spotify! I had a premium account and suddenly when I wanted to log in again with my facebook account, I got a new free one..Now I can't access to my premium account but it still exists.. What can I do?I lost all my playlist podcast and downlo...
Help me Spotify! I had a premium account and suddenly when I wanted to log in again with my facebook account, I got a new free one.. Now I can't access to my premium account but it still ex...
Spotify Star
261 Views
1 replies
1 likes
