Can't update my e-mail

[emirhanuzun]

All my accounts related to my current e-mail account are being attacked. I am trying to update my e-mail account for this reason, but when I try to update it, it gives me an error.

[Jose_M]

Hello @emirhanuzun!

Thanks for coming to the Spotify Community. I'll be here to help you out. Are you following these steps to update your email address? If so, can you try this process using another browser or Incognito Mode? It might also be worth trying another device or a different internet connection.

Keep me posted and have a nice day!

[emirhanuzun]

Thanks for helping. I solved my problem after couple of hours. Being hacked really scared me, but somehow I managed to save my spotify account. Wish I could say that for my other accounts too.

[Jose_M · Accepted solution]

Hey @emirhanuzun!

I'm glad to hear everything's fine now. Just to be sure this doesn't happen again, I'd recommend checking out this support article for some steps on how to protect your account.

Hope this helps!