Cancel and refund

[Chelseawarren69]

I am so sick of Spotify. I have had many problems and I just want to be done with it and cancel my account and get a FULL REFUND for the last 2 months since I was charged incorrectly. I have never been a witness to suck horrible customer service.

[Amarro]

Hello and welcome to the Spotify Community!
have you already messaged the spotify customer service? You should get in contact with the customer support by using this contact form or via Twitter @SpotifyCares.

When you receive the automated email that leads you back to the community or help pages, reply to it (even if it's from "no-reply") and one of the Spotify team members will get back to you as soon as possible and don't forget to check your Spam-Email's as well ;).
Spotify should answer you within the first 24 Hours.

If they don't reply to you, please write heare your Case Number so i'll lead this to the spotify team.

Have a nice day and thank you very much for you patience! 🙂