Cancelled my sub, still got charged.

[scpanda]

So, I recently canceled my sub, since I can't afford it right now, just saw that I still got charged for it, how do I get in contact with the right persons? I want my money back, not paying for something that I havent signed for.

Also on another note, really **bleep**ty support system here. While it is a very big company, but they do not have proper staff.

Any ideas???

[Maxim · Accepted solution]

Hey @scpanda,

The first thing to do is check your email for a Confirmation Email. Each user receives one after cancelling their Spotify subscription.

[scpanda]

It got resolved, I will get my money refunded.

[jodie695]

iv had the same problem, how are you getting your money back please as its happened to me twice now after iv canceled it 3 times

thank you

[Lyannx3]

How did you finally get a hold of someone?

It has been impossible for me. I am so upset.