Help Wizard

Step 1


Cancelling Premium

Cancelling Premium

So, I tried since last week to cancel my Spotify Premium but they always told me to try it later again. I am very thankful for evry Help!







My Question or Issue


3 Replies

Hey @ut-jq_29xi47r.


Don't worry. Can you try canceling your subscription by using an incognito window on Google Chrome?


Let us know if this helps. 

Thank's for your Reply.


But it doesn't help :CC.

Hey @ut-jq_29xi47r.


That's odd. Just to confirm, are you following these steps to cancel the subscription?


If an incognito window doesn't help, try using a different device or internet connection to do so. Once the subscription is cancelled, you'll receive an email confirmation about it.


Let us know how it goes.

“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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