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Cannot log into app or PC client.

Solved!

Cannot log into app or PC client.

Signed up for spotify today, bought the three months for £0.99. I can sign into the website and web player, however whenever I try to sign into the PC client or Android app using my Username and password ( also tried email and password) it says "the username or password is incorrect".

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Marked as solution

Found solution, the password was case sensitive and chrome remembered the password so I could log in online.

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4 Replies

Hello!
Please try reinstalling Spotify.

Have a great day!

I tried reinstalling both the client and app and the same error appears when i try to log in.

Can you please try logging in on a different Internet connection?
Thanks!

Marked as solution

Found solution, the password was case sensitive and chrome remembered the password so I could log in online.

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