Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Cannot login with Facebook and lost my premium

Cannot login with Facebook and lost my premium

The first issue was that I realised that I'm not a premiom anymore (android and tv both showed a free account). My premium subscription was OK trough a family premium group, the others are still premium, they checked. 

So I logged out (maybe it could help) but now I can't even log in with facebook.

I resent the invitation with the group leader but it says that I cannot join to this family group. (the group is not full)

Pls help 🙂

Reply
1 Reply

Update: after uninstall and reinstall I could logged in, but still cannot subscribe (back) into my family premium group. 😞

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random