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Cannot manage family members

Solved!

Cannot manage family members

Hello, 

I recently started a family premium account, and successfully added family members.

However I cannot manage the other members. I see them in my account, but simply cannot select them. I tried on mobile devices and my desktop computer with several browsers, but nothing happens, when I click or tap on them. 

 

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Accepted Solutions
Marked as solution

Hello and welcome to the Spotify Community!

 

Have you tried using an incognito/private mode window? Sometimes you can have some extension on your browser that can cause the malfunctioning of a page.

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3 Replies
Marked as solution

Hello and welcome to the Spotify Community!

 

Have you tried using an incognito/private mode window? Sometimes you can have some extension on your browser that can cause the malfunctioning of a page.

It worked! 

Thank you so much. 

I'm glad it worked!

 

Let me know if I can help you with anything else.

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