Help Wizard

Step 1


Cant change email

Cant change email

Iam not able to update my email and it says that the email iam trying to update to already exists but i deleted that account already.

I need help. 

2 Replies

Hey @4bitq708gqexfnvq94c ,


Thanks for reaching out.


When did you close the other account? It can take 14-30 days for the email address to become available again 🙂

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Note: I'm not a Spotify employee.

I'm in a similar boat. My account is using an old email address that I still have access to but I don't want to use it anymore.


When I try to change it I can't 'cause an account with that email already exists'. But when I try to login via Google login it says that account doesn't exist. After a few attempts I worked out that if I enter my google email in and did a password reset that I could then close my account through account settings so that hopefully soon I'll be able to reuse that email in my premium account. 

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