Help Wizard

Step 1


Cant log in

Cant log in

Its been a while since the last time i use this app, i updated on my tablet then try to log in with user name and password but i couldn't ir sendme s message that muy account and password dont match with any spotify account, so, change my password and try again but, the same happend, then i try un muy cellphone and get the same problemas i keep trying and it did log un bit un muy tabletas itbisnt working, i uninstalled and installed again and still vive the same problemas.

Sorry forma the bad english, its not muy first languege.


2 Replies

Hey @Yul2, welcome to the Community!


In this case, we suggest you try inputting every email address you have here. Once you find out which email your account is registered with, you'll be able to reset your password and regain access.


Let us know how it goes.

Nope, it didn't worw.

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