Announcements

Help Wizard

Step 1

NEXT STEP

Disabled account

Disabled account

Avatar of lovetosmile2203
Newbie
2018-04-08 04:46 AM

I used to have Spotify premium before my payment was canceled. I got an email saying my account was disabled. Is there any way I can get it back? 

Labels:
0 Likes
Reply
1 Reply

Avatar of Maxim
Spotify Star
Spotify Star
2018-04-08 08:13 AM

Hey @lovetosmile2203,

 

Thanks for reaching out.

 

If you feel there's been some confusion, you can get in touch with Support:

 

  1. Go to the contact form and select Logging in.
  2. Choose I can't log in to Spotify.
  3. Select I STILL NEED HELP.
  4. Fill out the details and submit.

 

Note: You may need to provide proof of ownership of your account, purchase, or payment details, so be sure to have them ready.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

Staff
ModeratorStaff / Moderator/ 2 years ago in Social & Random
Read more