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Disabled account

Disabled account

I used to have Spotify premium before my payment was canceled. I got an email saying my account was disabled. Is there any way I can get it back? 

1 Reply

Hey @lovetosmile2203,


Thanks for reaching out.


If you feel there's been some confusion, you can get in touch with Support:


  1. Go to the contact form and select Logging in.
  2. Choose I can't log in to Spotify.
  3. Select I STILL NEED HELP.
  4. Fill out the details and submit.


Note: You may need to provide proof of ownership of your account, purchase, or payment details, so be sure to have them ready.

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