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Cant redefine password and other

Cant redefine password and other

Hi, just changed to premium last month AND Im having this problem.

My account was created in Facebook and I cant change password or redefine it to use spotify in other devices. Additionally, My family acquired the family plan and I wont receive the invite. I believe this is related to my impossibility to change add an adress in a facebook account.



1 Reply

I recommend reaching out to Spotify Support. They can be reached through their Twitter Handle @SpotifyCares, Facebook Page Spotify Cares, or through the online contact form.

If you submit the contact form instead of the Twitter or Facebook Message, make sure to check your inbox and junk folder for an email from Spotify.

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