Cant search for my own Playlists

Reply

Cant search for my own Playlists

JFILLPOT
Regular

All of the sudden my Playlists dont show up in the search when I'm trying to locate a specific playlist. I know it's my account because it happens on any device I log in on. I cant find any setting that would do this. Can someone please help me?

Plan

Premium for Family 

Country

 

Device

(Samsung Galaxy S8)

Operating System

(Android Oreo)

 

My Question or Issue

 How do I fix my Spotify so that I can search for my own playlists again?

6 Replies

Re: Cant search for my own Playlists

Alfredo
Roadie

Hey @JFILLPOT.

 

That's odd. Are you getting any error messages when searching or are the playlists not showing up in the search results?

 

In the meantime, try reinstalling Spotify to see if it helps with this.

 

Keep me posted.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

Re: Cant search for my own Playlists

JFILLPOT
Regular
-##I have already reinstalled. I even reset my phone. It's not working on
the desktop app either

Re: Cant search for my own Playlists

Alfredo
Roadie

 

That's odd!

 

Could you send me a screenshot of what you see on your end? Make sure you hide all personal information from it before posting it on this thread.

 

I'll see what to suggest.

 

Cheers.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

Re: Cant search for my own Playlists

tu379-wkp_v1
Newbie

I am also having the exact same problem, starting only recently. What is up here? Its super annoying.

Re: Cant search for my own Playlists

JFILLPOT
Regular
-##I had to contact support via email. They transferred all of my playlists
to a new account and it works like a champ now. They will release the email
associated with your account. They will (in my case) refund your
subscription payment. Finally (once you have created a new account using
the email) they will transfer your playlists. Note that they will tell you
it can take up to 48 hours for the tranfer to be complete, but in my case
it was almost instantaneous. I hope this helps, good luck!

Re: Cant search for my own Playlists

denlm
Music Fan

I'm not completely sure why you are having this issue but are you still able to access your playlists via the "Your Library" button?

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