Changed country via payment details but still not working

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Changed country via payment details but still not working

abbyabsss
Newbie

I have moved from malaysia to singapore and updated my payment details to singapore (where i'm charged for the spotify premium singapore subscription rate) however my country in the account settings is still reflected as malaysia. was wondering if anyone could help? thanks!! 

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Re: Changed country via payment details but still not working

jiana
Community Legend

Hey @abbyabsss! Welcome to the Community.

 

Are you currently in Singapore? Please note, you're only able to change your country to the one that matches your IP Address. A detailed support article on how to change countries can be found here.

 

Still need help? Reply back and we can troubleshoot further.

 

If this has solved your issue, please click "Accept as Solution" below. :)

 

- Jiana
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