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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

rotem29

Visitor

83312 Views

29 replies

0 likes

  • 83312 Views
  • 29 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

Joanie611

Visitor

104264 Views

10 replies

3 likes

Account
Login
  • 104264 Views
  • 10 replies
  • 3 likes

Solved!! Integration with node-sonos

Hello, I'm using this API https://github.com/jishi/node-sonos-http-apiSince the authorization new restrictions, It can't work with spotify interaction since it doesn't handle access tokens & keys so I wanted to implement it myself.From what I underst...

Regular

Hello,   I'm using this API https://github.com/jishi/node-sonos-http-api Since the authorization new restrictions, It can't work with spotify interaction since it doesn't handle access tokens...

StarNab

Regular

1729 Views

3 replies

0 likes

Security
  • 1729 Views
  • 3 replies
  • 0 likes

payment are taken from my credit card

hi, theres payment taken from my credit card but there's no account link to it...I try to retrieve any profile link to my credit card and I found nothing... How can I cancel thoses payment? from the # on my credit card bill... I have no answers on th...

Newbie

hi, theres payment taken from my credit card but there's no account link to it... I try to retrieve any profile link to my credit card and I found nothing...    How can I cancel tho...

Jacob

Community Legend

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

my facebook account has been blocked i need help logging in to my spotify account

My Facebook account was blocked and now I cannot get into my Spotify account. I do not want to keep getting charged for Spotify if I cannot use it. Please help Thanks

Newbie

My Facebook account was blocked and now I cannot get into my Spotify account.  I do not want to keep getting charged for Spotify if I cannot use it.  Please help   Thanks

Jacob

Community Legend

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Can't login with my Facebook account get the same error on all of my machines

I have not been able to log into spotify for months. I believe my spotify account is with Facebook. Whenever I try to login with Facebook (whether on my phone, computer or IPAD) I get the following error message: "Safari Cant Open the Page Too many r...

Casual Listener

I have not been able to log into spotify for months. I believe my spotify account is with Facebook. Whenever I try to login with Facebook (whether on my phone, computer or IPAD) I get the following e...

LinuxProphet

Casual Listener

741 Views

1 replies

0 likes

Account
Login
  • 741 Views
  • 1 replies
  • 0 likes

Superuser Contribution Duda Plan familiar mismo domicilio, no recuerdo lo que puse

basicamente tengo una cuenta familiar pero no me aparece donde puedeo ver la info que puse al suscribirme, entonces necesito saber como puedo cambiarlo o ver lo que puse

Newbie

basicamente tengo una cuenta familiar pero no me aparece donde puedeo ver la info que puse al suscribirme, entonces necesito saber como puedo cambiarlo o ver lo que puse 

karly2

Newbie

1354 Views

2 replies

0 likes

  • 1354 Views
  • 2 replies
  • 0 likes

Account not appearing

Hi, I'm following several account on spotify, but my account doesn't show in their followers list. How can i fix this? (I would like to appear on their list)

Visitor

Hi, I'm following several account on spotify, but my account doesn't show in their followers list. How can i fix this? (I would like to appear on their list)

OptimuzKrice

Roadie

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

Solved!! Offline Device Limit

I just subscribed to the Spotify for Families and have reading up on the how to's. Is the three offline device limit for the entire family account or per person on the account?

Casual Listener

I just subscribed to the Spotify for Families and have reading up on the how to's. Is the three offline device limit for the entire family account or per person on the account?

MusicGypsy

Casual Listener

612 Views

2 replies

0 likes

  • 612 Views
  • 2 replies
  • 0 likes

I need help with my account please urgent

I do not know the email, nor the user nor anything, from my account spotify only the credit card that I have associated and I want to cancel it and I do not know how to do it ..

Newbie

I do not know the email, nor the user nor anything, from my account spotify only the credit card that I have associated and I want to cancel it and I do not know how to do it ..  

itu_

Community Legend

313 Views

1 replies

0 likes

Account
Login
Premium
Security
Subscription
  • 313 Views
  • 1 replies
  • 0 likes

Serviço Premium

Ola, eu acabei de realizar uma aquisição do Premium para estudante com o cartão NuBank e o valor ja foi descontado porém minha conta continua sendo Free alguém poderia me ajudar????

Newbie

Ola, eu acabei de realizar uma aquisição do Premium para estudante com o cartão NuBank e o valor ja foi descontado porém minha conta continua sendo Free alguém poderia me ajudar????

Bittencourt

Spotify Star

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Solved!! İnnial kart ile ödemeyi yaptığım halde 0.99 krş premium olamadım hala free gözüküyorum

innial kart ile ödeme yapıp 3 aylık 0.99 krş ödeme yaptığım halde hala premium olmadı hesabım free gözüküyor ve reklamlara boğuluyorum hesap hareketlerinde kanıtlar ssler mevcut yetkili biri ilgilenebilirmi altta önemli yerleri kapattım yetkili ister...

Newbie

innial kart ile ödeme yapıp 3 aylık 0.99  krş ödeme yaptığım halde hala premium olmadı hesabım free gözüküyor ve reklamlara boğuluyorum hesap hareketlerinde kanıtlar ssler mevcut yetkili biri il...

a-akyologlu

Newbie

2744 Views

13 replies

6 likes

Account
  • 2744 Views
  • 13 replies
  • 6 likes

Solved!! Familiar Plan Address Facebook

Hi, I'm going to add new users to my family plan but i need my address(My spotify account is connected with faceebok). How can i get this info? Thanks

Casual Listener

Hi,   I'm going to add new users to my family plan but i need my address(My spotify account  is connected with faceebok).     How can i get this info?     Thanks

osornios

Spotify Star

1371 Views

1 replies

0 likes

Account
  • 1371 Views
  • 1 replies
  • 0 likes

Emigrated can't connect new Spotify to facebook

Hi so I moved from Liverpool to Perth Australia last year I had a premium account connected to my Facebook and after 14 days of me being here my Spotify stopped working ... now I have created a new premium account and it's no connected to my Facebook...

Casual Listener

Hi so I moved from Liverpool to Perth Australia last year I had a premium account connected to my Facebook and after 14 days of me being here my Spotify stopped working ... now I have created a new p...

osornios

Spotify Star

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Premium made it so it is impossible to login

Hello there. My other account which i just got premium on has now stopped working. When i try to login with my login details i just get logged in for about 1 second, and then logged out again. This happened right after i got premium. The login detail...

Regular

Hello there. My other account which i just got premium on has now stopped working. When i try to login with my login details i just get logged in for about 1 second, and then logged out again. This h...

osornios

Spotify Star

1126 Views

1 replies

0 likes

Account
Login
Premium
  • 1126 Views
  • 1 replies
  • 0 likes

Unable to log into iPhone App

I have Spotify Premium via my Facebook account. I have had the iPhone app for months now and it was working fine. My friend recently asked for my account info to use my Spotify, so I gave it to her and thought I would need to log out. Ever since I lo...

Newbie

I have Spotify Premium via my Facebook account. I have had the iPhone app for months now and it was working fine. My friend recently asked for my account info to use my Spotify, so I gave it to her a...

osornios

Spotify Star

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
  • 0 likes

Says username is not in use

When I try to sign in with username instead of email it says username is not in use and sometimes I will notice my username is just random numbers and letters.

Newbie

When I try to sign in with username instead of email it says username is not in use and sometimes I will notice my username is just random numbers and letters.

osornios

Spotify Star

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

Can't remember email used, how else can I recover my password?

I cannot access my Spotify account because I do not remember which o email I used for the account. With that said, the main issue was that I cannot remember my password. Without knowing which email I used, I can't reset my password. I provided an ema...

Newbie

I cannot access my Spotify account because I do not remember which o email I used for the account. With that said, the main issue was that I cannot remember my password. Without knowing which email I...

osornios

Spotify Star

5910 Views

2 replies

0 likes

Account
Login
Subscription
  • 5910 Views
  • 2 replies
  • 0 likes

Spotify connect unknown device

Hello, I have a huge problem. Unknown device (as shown in screen) is constantly getting access to my account. Every day or two i have new playlists and new songs added to my Songs list. My account is made through facebook, so i changed my facebook ac...

Newbie

Hello, I have a huge problem. Unknown device (as shown in screen) is constantly getting access to my account. Every day or two i have new playlists and new songs added to my Songs list. My account is...

johansemandse

Casual Listener

659 Views

2 replies

0 likes

  • 659 Views
  • 2 replies
  • 0 likes

I have double account

Today i try to login into my Spotify account but he doesen't work. I try to sing up with my Facebook Account and it create another spotify account. I lost all my music and playlist. What can I do to fix it?

Newbie

Today i try to login into my Spotify account but he doesen't work. I try to sing up with my Facebook Account and it create another spotify account. I lost all my music and playlist. What can I do to ...

kejt_

Community Legend

1148 Views

1 replies

0 likes

  • 1148 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant find account and have no way of taking to someone at Spotify.

I have been getting charged for a spotify account on my monthly telephone bill... I have no problem with that, except I don't know which account I signed up with... The online help suggests I try each email address I have, which I did with no luck......

Casual Listener

I have been getting charged for a spotify account on  my monthly telephone bill... I have no problem with that, except I don't know which account I signed up with... The online help suggests I t...

CCB2

Casual Listener

525 Views

2 replies

0 likes

  • 525 Views
  • 2 replies
  • 0 likes

Solved!! Account switch

Got a new email and Spotify acct and wandering If it's possible to intergrate subscription and playlists to new acct

Newbie

Got a new email and Spotify acct and wandering If it's possible to intergrate subscription and playlists to new acct

Jacob

Community Legend

705 Views

1 replies

0 likes

  • 705 Views
  • 1 replies
  • 0 likes