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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • mjespada
  • Visitor
  • 179781 Views
  • 191 replies
  • 13 likes
  • Account
    Free
  • 179781 Views
  • 191 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 11657 Views
  • 6 replies
  • 11 likes
  • Security
  • 11657 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 517960 Views
  • 986 replies
  • 113 likes
  • Account
  • 517960 Views
  • 986 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 126375 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 126375 Views
  • 74 replies
  • 12 likes

Artist page

How do I create my own artist page? i have singles that are on spotify, but the are on radnom people page. How do I create my own artsit page where all my songs can be on my profile.Thanks

  • Newbie
  • How do I create my own artist page? i have singles that are on spotify, but the are on radnom people page. How do I create my own artsit page where all my songs can be on my profile.Thanks 
  • Jiana
  • Community Legend
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

I lost my account

HELLOI had and account registered with my facebook account.A few days ago i made a new account registered with e-mail, and I connected it to facebook account, same as the one which was used to register the first account. After connecting account to f...

  • Newbie
  • HELLO I had and account registered with my facebook account. A few days ago i made a new account registered with e-mail, and I connected it to facebook account, same as the one which was used to re...
  • osornios
  • Spotify Star
  • 730 Views
  • 1 replies
  • 0 likes
  • Account
  • 730 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium subscription not recognised on any devices

Hi!! So my phone broke about 2 weeks ago, on this phone I had a premium subscription to spotify and this was my only device logged in, I hadn't tried logging in on any others. I got a new phone and downloaded my spotify app and logged in and now it d...

  • Visitor
  • Hi!! So my phone broke about 2 weeks ago, on this phone I had a premium subscription to spotify and this was my only device logged in, I hadn't tried logging in on any others. I got a new phone ...
  • Maria_B
  • Moderator
  • 322 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 322 Views
  • 1 replies
  • 0 likes

Account there but not there

Heyy,I had an Spotify account which was connected to Facebook. The Facebook account was deleted a while ago by myself and it's possible that I forgot to disconnect the Spotify account. Now I created a new Facebook accout with the same e-mail the old ...

  • Newbie
  • Heyy, I had an Spotify account which was connected to Facebook. The Facebook account was deleted a while ago by myself and it's possible that I forgot to disconnect the Spotify account. Now I create...
  • osornios
  • Spotify Star
  • 274 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 274 Views
  • 1 replies
  • 0 likes

Unkown Device on my Account

Hello, While I was listening to music via Spotify today, someone kept interrupting my music, and started playing different songs. When I checked the linked devices, there was a PlayStation linked to my account named PS4-617. I do not own a Playstatio...

  • Visitor
  • Hello,   While I was listening to music via Spotify today, someone kept interrupting my music, and started playing different songs. When I checked the linked devices, there was a PlayStation l...
  • Jiana
  • Community Legend
  • 376 Views
  • 3 replies
  • 1 likes
  • Account
  • 376 Views
  • 3 replies
  • 1 likes

Account claim

Okay so I am partenered with SoundCloud through Repost Network. One of their features allows self distribution, so I successfully got my music on Spotify through them. However in doing so, Repost Network created 2 separate accounts and I would like t...

  • Regular
  • Okay so I am partenered with SoundCloud through Repost Network. One of their features allows self distribution, so I successfully got my music on Spotify through them. However in doing so, Repost Net...
  • osornios
  • Spotify Star
  • 435 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 435 Views
  • 1 replies
  • 0 likes

Superuser Contribution Your student credentials are already associated with another Spotify account.

Im getting this message when trying to get student discount for my spotify account but i haven't used these credentials for a spotify account.... any ideas? heres a screenshot of what im seeing

  • Newbie
  • Im getting this message when trying to get student discount for my spotify account but i haven't used these credentials for a spotify account.... any ideas? heres a screenshot of what im seeing
  • Maria_B
  • Moderator
  • 2367 Views
  • 1 replies
  • 0 likes
  • 2367 Views
  • 1 replies
  • 0 likes

How to close an account I didn't create

An account was created (not by me) using my CC. I want to cancel and stop the monthly charges so I canceled the CC but they say they will continue to pay and I need to cancel the Spotify account. But how can I do that when I can't access the account ...

  • Newbie
  • An account was created (not by me) using my CC.  I want to cancel and stop the monthly charges so I canceled the CC but they say they will continue to pay and I need to cancel the Spotify accoun...
  • osornios
  • Spotify Star
  • 908 Views
  • 2 replies
  • 0 likes
  • 908 Views
  • 2 replies
  • 0 likes

Charged for premium even though its student account

I was charged £9.99 for premium account even though i was on a student account. I looked at the website and it said i just needed to register. So i did then it took a further £4.99. I am un impressed with this and would like a refund of the orginal £...

  • Newbie
  • I was charged £9.99 for premium account even though i was on a student account. I looked at the website and it said i just needed to register. So i did then it took a further £4.99. I am un impressed...
  • osornios
  • Spotify Star
  • 255 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 255 Views
  • 1 replies
  • 0 likes

Can't invite family

Hi, I just upgraded my premium subscription to a family subscription. After inviting my girlfriend, she receives the activation code in her e-mail, however after entering the code, a warning appears - claiming she couldn't be added to Premium for Fam...

  • Newbie
  • Hi,   I just upgraded my premium subscription to a family subscription.    After inviting my girlfriend, she receives the activation code in her e-mail, however after entering the ...
  • osornios
  • Spotify Star
  • 434 Views
  • 4 replies
  • 0 likes
  • Premium
  • 434 Views
  • 4 replies
  • 0 likes

Using Spotify in unsupported country after buying Premium in supported one

Hi all,I'm from Slovenia, but I'm currently based in Ireland until August.I was considering taking the 3-month offer for 0.99€, but I was just wondering if I buy the offer, will I be able to use Spotify in Slovenia, where Spotify is not (yet?) suppor...

  • Newbie
  • Hi all, I'm from Slovenia, but I'm currently based in Ireland until August. I was considering taking the 3-month offer for 0.99€, but I was just wondering if I buy the offer, will I be able to us...
  • CryticalAce
  • Rising Star 3
  • 1387 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Subscription
  • 1387 Views
  • 1 replies
  • 0 likes

Does Spotify has the worst customer service in the world?

I used free subscription to Spotfity- so didn't have any right to customer service I recently upgraded to Premium and things have stopped working correctly.- innocent me thought that now I am paying I should get customer service Instead Spotify has a...

  • Casual Listener
  • I used free subscription to Spotfity - so didn't have any right to customer service   I recently upgraded to Premium and things have stopped working correctly. - innocent me thought that now...
  • CryticalAce
  • Rising Star 3
  • 1215 Views
  • 3 replies
  • 9 likes
  • 1215 Views
  • 3 replies
  • 9 likes

3 months for 99p payment options not working

I'm trying to get the 3 months for 99p, but the credit card page doesn't show anything and after going through PayPal login, confirmation and aparrent payment, I'm landed back on the "how would you like to pay?" Spotify page and no payment shows in m...

  • Newbie
  • I'm trying to get the 3 months for 99p, but the credit card page doesn't show anything and after going through PayPal login, confirmation and aparrent payment, I'm landed back on the "how would you l...
  • MusicJunkehLife
  • Newbie
  • 367 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Subscription
  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account troubles

I have received a gift card to have Spotify Premium, but I connected to the wrong account (I connected with my mail address while I wanted to connect with my Facebook account) how can I change that?Would it be possible to transfer my premium account ...

  • Visitor
  • I have received a gift card to have Spotify Premium, but I connected to the wrong account (I connected with my mail address while I wanted to connect with my Facebook account) how can I change that? ...
  • Maria_B
  • Moderator
  • 261 Views
  • 1 replies
  • 0 likes
  • Account
  • 261 Views
  • 1 replies
  • 0 likes

Superuser Contribution Logging in issue

HelloI signed up with my email and I receive notices from Spotify to that same email yet when I try to log in it says the email and user account name are not registeredWhen I go to settings the user account name is on the page in the upper right corn...

  • Newbie
  • Hello I signed up with my email and I receive notices from Spotify to that same email yet when I try to log in it says the email and user account name are not registered When I go to settings the u...
  • Maria_B
  • Moderator
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Price difference

Here you can see it says €0,99 for only 3 months. When you click further, it says you pay €9,99. I'd like to get the €0,99 for three months, since you offered it on that page

  • Casual Listener
  • Here you can see it says €0,99 for only 3 months. When you click further, it says you pay €9,99. I'd like to get the €0,99 for three months, since you offered it on that page 🙂
  • mauropuntneyt
  • Casual Listener
  • 915 Views
  • 3 replies
  • 0 likes
  • 915 Views
  • 3 replies
  • 0 likes

Devolucion Premium

Active la cuenta de Spotify Premium y cancele mi subscripción Premium, quiero un reembolso ya que nunca utilice la cuenta

  • Newbie
  • Active la cuenta de Spotify Premium y cancele mi subscripción Premium, quiero un reembolso ya que nunca utilice la cuenta
  • Paisanis
  • Newbie
  • 638 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 638 Views
  • 2 replies
  • 0 likes

Credit Card Number Change

Hello, I had to dispute a charge from another company and my CC will be changing numbers. My account is due to charge the old card on the 12th and I am wondering how I can adjust this to make it so there is no lapse in premium. I have been a long tim...

  • Newbie
  • Hello,   I had to dispute a charge from another company and my CC will be changing numbers. My account is due to charge the old card on the 12th and I am wondering how I can adjust this to mak...
  • Jiana
  • Community Legend
  • 481 Views
  • 1 replies
  • 0 likes
  • 481 Views
  • 1 replies
  • 0 likes

Account uitgeschakeld

Ik betaal al een paar maanden spotify premium nou zag ik dat er dus ook een studtenkoring was, ik heb mijn premium stop gezet en had een paar dagen een free account vervolgens heb ik student premium genomen nu heeft spotify 2 keer kosten afgeschreven...

  • Newbie
  • Ik betaal al een paar maanden spotify premium nou zag ik dat er dus ook een studtenkoring was, ik heb mijn premium stop gezet en had een paar dagen een free account vervolgens heb ik student premium ...
  • Hubo
  • Community Legend
  • 905 Views
  • 1 replies
  • 0 likes
  • 905 Views
  • 1 replies
  • 0 likes

Nummers lopen niet in elkaar over wanneer ze op boxen worden afgespeeld!

Wanneer ik mijn afspeellijst op de boxen wil afpelen, dus op een ander apparaat dan mijn computer lopen de nummers niet meer mooi in elkaar over. Hoe los ik dit op?

  • Newbie
  • Wanneer ik mijn afspeellijst op de boxen wil afpelen, dus op een ander apparaat dan mijn computer lopen de nummers niet meer mooi in elkaar over. Hoe los ik dit op? 
  • Hubo
  • Community Legend
  • 555 Views
  • 1 replies
  • 0 likes
  • 555 Views
  • 1 replies
  • 0 likes