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Changing Country

Changing Country

I need to change the country that my account is linked up to because I moved overseas and now can't access any of my music or playlists as you can only use spotify abroad for 14 days. However when I go to my profile page to edit my profile it does not give me the option of changing country, as you can't click on the dropdown arrow. So at the moment my account is in New Zealand despite the fact that I live in the UK and when I email spotify to ask them to fix it I just get told to go to the edit my profile page and select another country, however I can't. Does anybody know how to fix this? Please I miss my playlists

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Im having the same issue with my account - my account currently being in Mexico and I now living in Philadelphia. 

I am a free user and I am having the same problem. I tried to change my country from Portugal to France, but it only allows me to change to USA.

Similar problem: I'm trying to change from GB to Canada, and my only options in the drop down window are USA and GB

Same with me.

 

No option at all.

To change the country you will need to contact support.

 

Read this on how to do that:

https://community.spotify.com/t5/Ongoing-Issues/Unable-to-change-country-settings-as-a-free-user/idc...

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address

MattSudaSpotify Star
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it's been almost 2 weeks and to no avail 😕

@user-removed

 

For help changing the country, you will need to contact support

 

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

what do I put in the reply?

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