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Changing payment card

Changing payment card

Hey!

 

My spotify premium just ran out because the card I was using expired. I now want to change the payment card to my new card, but spotify won't let me. When I go to the payment page, it says that I am using my old card to pay for it, and there is no option to change it. When I then press the only button on the page, which is 'get premium' and fill out the card details for my new card, it won't accept it.

 

How do I change the payment card?

 

Thanks!

Reply
1 Reply

I suggest you contact support so they can take a look at your account and help you with this:

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
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