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Cobrança indevida

Cobrança indevida

HOJE DIA 06/01/2019 FIZ A ALTERAÇÃO DO MEU CARTÃO DE CREDITO, POIS O QUE ESTAVA REALIZADO PAGAMENTO FOI CANCELADO E FOI COBRADO O VALOR DE R$10,00 PELA OPERAÇÃO. AGUARDO ESTORNO, POIS A COBRANÇA É ILEGAL.

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2 Replies

Hey @JéssicaAC, and welcome to the community.

Hope you're doing great! 

 

I hope you don't mind me replying in English.

I'm also not sure of what you're saying. Can you clarify with more details? A screenshot would also be helpful, making sure that you've hidden all sensitive info before posting.

 

Let me know how this goes 🙂 

Billy-JSpotify Star
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Oi @JéssicaAC, tudo bom?

 

Pode ficar tranquila, essa cobrança de R$10,00 é apenas temporária, e esse valor retornará em poucos dias. O tempo exato varia de acordo com o banco, mas acredito que até quarta-feira você poderá conferir isso no seu extrato.

 

Qualquer outra dúvida me avise!

BittencourtSpotify Star
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Note: I'm not a Spotify employee.

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