Combining two accounts

[michaelmoses1]

Hi All,

I have two accounts, one I started in the early days of spotify (using my personal, main email address) and the second was to take advantage of the half-price student off (which I used my student email address for). 

Now I am no longer a student I want to use my original account with my main email, but due to experiencing issues with Facebook (which was how I logged in originally, unfortunately!) I cannot log in to that account - it won't even let me reset the password!

My question therefore is is it possible for Spotify to effectively unlink my main email address from my original account and allow me to either connect it to my student account, or create an entirely new account with my main email address.

Hope this makes sense.

Thanks,

Michael

[Jacob]

Hey @michaelmoses1, welcome to the Spotify Community!

All you need to do is get in contact with Spotify support and their Accounts team can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours!

Please let me know if you need help with anything else 🙂