Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Configuración

Configuración

Cambié mi configuración a que mi perfil no se vea público y ahora no puedo volver a hacer lo mismo para que esta vez sea público 

Plan

Premium

Country

CDMX

Device

iPhone 13

Operating System

iOS 17

 

 

Reply
3 Replies

Hi there @Andrey9,

 

Thanks for reaching out. Hope you don’t mind us responding in English, as this is the official language of the Community.
 

What exactly do you see on your end when you try to change these settings? Try this as shown here on various devices and if you don't see the correct settings, send us some screenshots so we can investigate this further.

 

Hope this helps.

JoanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

si notas y te das cuenta el ojo aparece con una equis de que no se puede ver el perfil desde otras cuentas y ya lo comprobé entonces aún no puedo ya intenté lo que me dijiste pero no 

IMG_0114.png

Hey @Andrey9,

 

Thanks for your reply.

 

If you've tried changing the privacy settings on mobile and you don't see this reflected on your profile, try doing it from a desktop device (or vice versa).

 

Let us know how it goes.

MihailYModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts