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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • DRAG0N
  • Casual Listener
  • 260090 Views
  • 785 replies
  • 81 likes
  • Account
  • 260090 Views
  • 785 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1127961 Views
  • 118 replies
  • 106 likes
  • Account
  • 1127961 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 71071 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 71071 Views
  • 63 replies
  • 8 likes

Superuser Contribution Я не могу зайти в аккаунт чтобы поменять страну

Мне надо сменить страну , но чтобы её сменить надо зайти в Аккаунт. Я ввожу свои данные а оно все равно меня не пускает .

  • Visitor
  • Мне надо сменить страну , но чтобы её сменить надо зайти в Аккаунт. Я ввожу свои данные а оно все равно меня не пускает .
  • Alex
  • Moderator
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment

I notice on my account you all took out two payments why is that ????

  • Visitor
  • I notice on my account you all took out two payments why is that ????
  • Mario
  • Spotify Legend
  • 74 Views
  • 1 replies
  • 0 likes
  • Premium
  • 74 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't change duo billing details

I am the plan manager and I can see no way to change the billing details

  • Casual Listener
  • I am the plan manager and I can see no way to change the billing details
  • Jeremy
  • Spotify
  • 63 Views
  • 2 replies
  • 0 likes
  • 63 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Can't log in with email + password

If I try to log in with my email + password the app tells me I didn't use the correct email or password.When I reset my password in a new password the app still tells me it's wrong (error code 3) What to do?

  • Newbie
  • If I try to log in with my email + password the app tells me I didn't use the correct email or password. When I reset my password in a new password the app still tells me it's wrong (error code 3)&n...
  • Jeremy
  • Spotify
  • 8343 Views
  • 5 replies
  • 1 likes
  • 8343 Views
  • 5 replies
  • 1 likes

how does the second person listen to the account? t

How does the plan member listen to the account at the same time as the plan manager in premium duo? I don't know how to separate the two accounts

  • Visitor
  • How does the plan member listen to the account at the same time as the plan manager in premium duo? I don't know how to separate the two accounts
  • Maxim
  • Spotify Star
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

Living in another country

PlanPremium familiarCountryNetherlands- SpainDeviceiPhone Operating System(iOS 10 My Question or IssueI moved from the Netherlands to Spain.when I lived in the Netherlands I had “Spotify premium” and was part of the family account of my father. now I...

  • Visitor
  • Plan Premium familiar Country Netherlands- Spain Device iPhone  Operating System (iOS 10   My Question or Issue I moved from the Netherlands to Spain. when I lived in the Netherl...
  • Maxim
  • Spotify Star
  • 59 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 59 Views
  • 1 replies
  • 0 likes

change my name in account settings

i want to change my display name on my spoitify account. i dont have a facebook nor do i want to get one to change my name. i tried following the steps to change my name in account settings but when i went to try it i was not given the opition to cha...

  • Newbie
  • i want to change my display name on my spoitify account. i dont have a facebook nor do i want to get one to change my name. i tried following the steps to change my name in account settings but when ...
  • Maxim
  • Spotify Star
  • 73 Views
  • 1 replies
  • 1 likes
  • 73 Views
  • 1 replies
  • 1 likes

Can I use the app on 2 phones?

I have a Premium account and want to download the app on my work phone as well. So 1 account, 2 phones. Will this be an issue?

  • Visitor
  • I have a Premium account and want to download the app on my work phone as well. So 1 account, 2 phones. Will this be an issue?
  • Maxim
  • Spotify Star
  • 69 Views
  • 1 replies
  • 0 likes
  • 69 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist profile for first release

Hello, I just signed a new artist and we will be releasing his first music on Spotify - this means he doesnt have an artist profile yet, because there isnt any music of his on the platform. Is there a way to claim an artist‘s profile before the music...

  • Visitor
  • Hello, I just signed a new artist and we will be releasing his first music on Spotify - this means he doesnt have an artist profile yet, because there isnt any music of his on the platform.  Is...
  • OscarDC
  • Moderator
  • 8983 Views
  • 5 replies
  • 2 likes
  • Account
  • 8983 Views
  • 5 replies
  • 2 likes

Superuser Contribution Can I combine two accounts? I didn't mean to open two different accounts.

I have two email accounts that are connected to each other so when I paid for premium it was through my Gmail account. My Spotify account is through my old Hotmail account. I want premium but I also want all my downloads from my existing account.

  • Visitor
  • I have two email accounts that are connected to each other so when I paid for premium it was through my Gmail account. My Spotify account is through my old Hotmail account. I want premium but I also...
  • OscarDC
  • Moderator
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Superuser Contribution Как отвязать банковскую карточку от аккаунта?

Я очень давно оформил подписку и через какое-то время потерял доступ к аккаунту, а деньги пытаются списать с карты. Можно как-то с вашей помощь отвязать банковскую карту от аккаунта?

  • Visitor
  • Я очень давно оформил подписку и через какое-то время потерял доступ к аккаунту, а деньги пытаются списать с карты. Можно как-то с вашей помощь отвязать банковскую карту от аккаунта?
  • Jeremy
  • Spotify
  • 123 Views
  • 1 replies
  • 0 likes
  • 123 Views
  • 1 replies
  • 0 likes

Superuser Contribution My student verification isn't working

I've tried it multiple times. In an incognito window as well and that didn't work either.

  • Visitor
  • I've tried it multiple times. In an incognito window as well and that didn't work either.
  • Jeremy
  • Spotify
  • 111 Views
  • 1 replies
  • 0 likes
  • 111 Views
  • 1 replies
  • 0 likes

Superuser Contribution recuperar playlist en cuenta premium desde cuenta free

Tengo 2 cuentas la primera free (iniciada con número de móvil) con playlists y la segunda familiar premium donde no puedo recuperar mis playlists de la otra cuenta, cómo puedo enlazarlas o unificar la información existente?

  • Visitor
  • Tengo 2 cuentas la primera free (iniciada con número de móvil) con playlists y la segunda familiar premium donde no puedo recuperar mis playlists de la otra cuenta, cómo puedo enlazarlas o unificar l...
  • Yordan
  • Moderator
  • 107 Views
  • 1 replies
  • 1 likes
  • 107 Views
  • 1 replies
  • 1 likes

Not receiving emails from Spotify

I stopped receiving any emails from Spotify in Sept 2021. I checked my notification settings and I am set up to receive all emails. Also the email address associated with my account is correct. The emalis also are not going to spam. I liked getting e...

  • Casual Listener
  • I stopped receiving any emails from Spotify in Sept 2021. I checked my notification settings and I am set up to receive all emails. Also the email address associated with my account is correct. The...
  • 87 Views
  • 0 replies
  • 0 likes
  • 87 Views
  • 0 replies
  • 0 likes

Superuser Contribution Collaborative playlist issue with adding songs

PlanPremiumCountry Bulgaria Operating System( IOS, Windows 10) My Question or IssueHello guys, I and two friends want to create a playlist together so that we can all share the music we love.I created a public playlist, so far so good, I started addi...

  • Newbie
  • Plan Premium Country  Bulgaria     Operating System ( IOS, Windows 10)   My Question or Issue Hello guys,  I and two friends want to create a playlist together so ...
  • Yordan
  • Moderator
  • 138 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 138 Views
  • 1 replies
  • 0 likes