(iPhone 8, MacBook Pro)
(iOS 12, OS)
My Question or Issue
I want to start off by saying I don’t think I have ever written a review or posted in a community forum for any app before in my life because I just never care enough either way to spend the time. But I use Spotify literally every single day of my life and have been paying for premium for years, and I am to the point that I want to cancel my subscription. I am desperate for SOMEONE to hear my lament in hopes that something will be done, so here we go.
The most recent update has made this service nearly unusable for me personally for the following reasons:
To conclude: I know I am not the only one who feels this way, and if Spotify truly cared about their customers they would do something about it. Updates are supposed to help the customer have an easier, more seamless experience, not make things more complicated. If customers are not satisfied, what is the point? Why “fix” something that is not broken? It would be a shame to have to stop using a service that has helped to broaden my music horizons and once added so much value and ease to my listening experience.