Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
PlanPremiumCountryMexico DeviceIphone XS / ComputerOperating SystemiOS 10 / Windows 10 My Question or IssueHaving problems to remember my password and the email addressed to.When I'm triying to login the system is requiring the user and password and ...
PlanPremiumCountrySomewhere in worldDeviceEvery deviceOperating SystemEvery OS My Question or IssueI've started my spotify account with facebook login long time ago. I don't want to create a new account. If I share my profile people see my username o...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) Hallo,Ich habe mich gerade für family Account angemeldet und war anscheinend ein bisschen zu schnell . Ich habe m...
None of the below information is required. However, the more youCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) There used to be a category under my playlist that had every song...
I've been trying to close my account but have yet to receive the email to do so. I have verified that I am logged into the proper email and that the email is not found in my inbox or spam folders. I have tried refreshing the page multiple times but s...
PlanPremiumCountryGermanyDeviceSamsung Galaxy S9+, PcOperating SystemAndroid Oreo, Windows 10 My Question or IssueI got hacked by someone i only used it on my devices for sure and i also logged out on every device and changed my password. Please Help...
Is there a way to change username? Planfamily Premium CountryQc, Canada DevicePixel 3XL Operating Systemnewest version My Question or Issue
PlanPremiumCountrySpain DeviceAndroidOperating SystemWindows 10 My Question or IssueHi, today my all my musical life's playlist appeared empty, can anybody help me to recover how it was yesterday? Any trick or issue for that... Thanks to all; Playlis...
PlanFree/PremiumCountryGermanyDevicePixel 2, Win10Operating SystemAndroid, Win10 My Question or IssueSince 2 Days I can see music being played on devices that are not mine (and so isn't the choice of music). I have seen a Webplayer(Chrome) just now r...
I signed up for Spotify Premium ages ago but am trying to cancel now and I've no idea what email address I used to sign up. On my Credit Card statement I have a monthly "Spotify P0B...." charge. The actual name is longer, just don't wanna type the wh...
So, i created my account long time ago with an e-mail i have no access to anymore . now i had problems with signing in and the recoverypassword was sent to the e-mail, that meanwhile has been deleted. How can i recover my account? Im thankful for any...
I was wondering if someone from the help team or community could help me out here. Today I was trying to play spotify through my phone when the app started to glitch out, I exit the application and go back in to see that it didn't auto login. (I set ...
I signed up for an account a long time ago. Don't really remember when. Signed up with the username I have here. Now there is a random -US after my name? What? Is there any way to fix this? It's pretty dumb to just change someone's username.
I have Spotify Premium running on my credit card , I want to keep the account but I logged out of it and I can’t remember the username as it was a bunch of letters and numbers and as well as that I can’t remember the email , so what should I do in or...
PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueSome time ago I managed to successfully link my Spotify account to my Facebook account. Then, for some reason, Spotify changed the name and surname back to my Spotify logi...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Ok i had 6 daily mixes some time ago and suddenly all disapear. Now I got only one from long time and nothing new is coming? What's going on?
PlanPremiumCountryPhilippines My Question or IssueI availed of the premium plan for my ex before and now we dont have any means of communication anymore, i want to remove the plan and stop my card from being charged. What should I do?
Fiz pagamento de 99 reais premium e nao atualizou meu cadastro, estou com o comprovante de pagamento no meu banco do debito realizado com boleto bancario.
I recently got rid of my Facebook account and didnt put much though into the fact, that my Spotify is registered via that account.Now I can still use it, but I cant change my password anymore. Is there a way to get my Spotify to "reregister" to my E-...