Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
4149 Views
0 replies
9 likes
Security

4149 Views
0 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
chiccawith2cs
Visitor
462639 Views
974 replies
110 likes
Account

462639 Views
974 replies
110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1204712 Views
119 replies
117 likes
Account

1204712 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-10-08 9:00:30 AM
Maria
Moderator
112693 Views
72 replies
12 likes
Account
Login
Premium

112693 Views
72 replies
12 likes

Superuser Contribution Display name showing up as random numbers

My current spotify profile display name is a string of random numbers, making it incredibly difficult for friends to find my profile and playlists. I've tried connecting/logging in through facebook and while the friend activity tab is working fine, m...

Barbeldude
Casual Listener
My current spotify profile display name is a string of random numbers, making it incredibly difficult for friends to find my profile and playlists. I've tried connecting/logging in through f...
2019-11-04 9:36:46 AM
2019-11-05 1:32:08 PM
Petya
Community Legend
674 Views
3 replies
0 likes
Account

674 Views
3 replies
0 likes

Anyone know how to retrieve passwords for family members?

Hello!I have a username for my son but we can't find his old password, anyone know how to get a hold of it?

mkorpi
Newbie
Hello! I have a username for my son but we can't find his old password, anyone know how to get a hold of it?
2017-07-03 10:54:11 AM
2019-11-04 11:08:38 PM
stevenjw
Casual Listener
1193 Views
2 replies
0 likes

1193 Views
2 replies
0 likes

Switch Account from Premium Family to different Premium Family

PlanPremium FamilyCountryDE My Question or IssueI'm currently using a Premium Family Account with my ex girlfriends family and want to switch to a different Premium Family with my parents without losing the profile I already have. Any chance to do so...

Phteven1
Visitor
Plan Premium Family Country DE My Question or Issue I'm currently using a Premium Family Account with my ex girlfriends family and want to switch to a different Premium Family wi...
2019-11-04 3:10:51 PM
2019-11-04 4:12:21 PM
Luan
Spotify Star
882 Views
2 replies
0 likes
Account
Premium

882 Views
2 replies
0 likes

Superuser Contribution Facebook e-mail address

Hi, I have a free account and my account is linked to facebook. Now, I changed my facebook e-mailadress, but my spotify still has my old facebook e-mail address. How is this possible and how can I change this? How can my spotify e-mail address also c...

user-removed
Visitor
Hi, I have a free account and my account is linked to facebook. Now, I changed my facebook e-mailadress, but my spotify still has my old facebook e-mail address. How is this possible and how c...
2019-11-04 11:33:09 AM
2019-11-04 12:53:37 PM
Petya
Community Legend
455 Views
4 replies
0 likes
Account
Free

455 Views
4 replies
0 likes

Superuser Contribution Forgotten email linked to account / Username available

Hi, Having multiple accounts ( family ), i just realised that I have forgotten the email address associated to one of my accounts ( to change my password) and log in with my premium account. I do know my username though . Any help would be appreciate...

Trent_2020
Visitor
Hi, Having multiple accounts ( family ), i just realised that I have forgotten the email address associated to one of my accounts ( to change my password) and log in with my premium account....
2019-11-03 7:19:49 AM
2019-11-04 12:32:18 PM
Petya
Community Legend
518 Views
2 replies
0 likes
Account
Login
Premium
Subscription

518 Views
2 replies
0 likes

Superuser Contribution Facebook account lost

For the longest time I've used Facebook to log in to Spotify but for some reason, it was linked to a special made facebook Spotify account and now I can't log in to it. The name it is under is Angel Michnwicz and the image is a wolf with scars on it.

SniperWolfOrtiz
Casual Listener
For the longest time I've used Facebook to log in to Spotify but for some reason, it was linked to a special made facebook Spotify account and now I can't log in to it. The name it is under is Angel ...
2019-10-18 4:09:59 AM
2019-11-04 11:00:58 AM
Petya
Community Legend
1647 Views
8 replies
0 likes
Account
Free
Login

1647 Views
8 replies
0 likes

Can't Change Email so Can't get Google Home Mini

Hello,I am attempting to claim my Google Home Mini however I am unable to do so because Google account cannot be linked to the Google Home which is a required step before claiming it. I cannot link the two because I created my Spotify account in coll...

hstettl
Casual Listener
Hello, I am attempting to claim my Google Home Mini however I am unable to do so because Google account cannot be linked to the Google Home which is a required step before claiming it. I cann...
2019-11-02 11:51:10 PM
2019-11-04 8:54:36 AM
user-removed
Not applicable
1123 Views
2 replies
0 likes
Desktop
Other

1123 Views
2 replies
0 likes

linking facebook doesn’t change my display name

hello, i've seen many posts by people having this issue of spotify not displaying their facebook names as their display names after connecting it. however, i tried everything - unlinking from facebook (three times, with a few days, almost weeks, in b...

user-removed
Visitor
hello, i've seen many posts by people having this issue of spotify not displaying their facebook names as their display names after connecting it. however, i tried everything - unlinking from faceboo...
2019-10-27 10:07:03 PM
2019-11-04 5:17:41 AM
user-removed
Not applicable
624 Views
6 replies
1 likes

624 Views
6 replies
1 likes

Unusual charge

Hi there, I am o a premium plan of £9.99 monthly, and am billed on the 4th of the month every month. I already paid for September however yesterday there was a payment of £15 towards Spotify? Can you please clarify what the payment is for or if it's ...

dsdays
Casual Listener
Hi there, I am o a premium plan of £9.99 monthly, and am billed on the 4th of the month every month. I already paid for September however yesterday there was a payment of £15 towards Spotify...
2019-09-18 5:35:21 PM
2019-11-04 2:35:21 AM
jikhol
Casual Listener
544 Views
4 replies
0 likes
Subscription

544 Views
4 replies
0 likes

Won't Let Me Connect to Facebook

When I try to connect my Spotify to my new Facebook account, I get this message: Application Unavailable: The application you're trying to use is either no longer available or access is restricted. This happens when I try to log in on desktop, mobile...

notkristyn
Casual Listener
When I try to connect my Spotify to my new Facebook account, I get this message: Application Unavailable: The application you're trying to use is either no longer available or access is rest...
2019-10-22 9:32:05 PM
2019-11-03 7:18:33 PM
notkristyn
Casual Listener
919 Views
2 replies
0 likes
Account

919 Views
2 replies
0 likes

Not the good name with facebook connexion

PlanPremiumCountryBelgiumDeviceIphone XROperating SystemIOSMy Question or IssueNormally when i connect with facebook my account should take my facebook name but here it didn't change and it's still my nickname so nobody of my friends knows it's me. I...

dosam01
Visitor
Plan Premium Country Belgium Device Iphone XR Operating System IOS My Question or Issue Normally when i connect with facebook my account should take my facebook name but here it didn't chang...
2019-11-03 11:26:41 AM
2019-11-03 3:23:27 PM
DanielTham
Composer
375 Views
1 replies
0 likes
Account
Other

375 Views
1 replies
0 likes

Superuser Contribution username has become a symbols set - why and how to fix?

PlanPremiumDeviceiPhone XSOperating SystemiOS 10 My Question or IssueWhen I first registered in spotify via facebook - I had a username as on facebook. Then the username is changed to a symbols set. More than a year has passed, but the bug has not be...

21dx37
Visitor
Plan Premium Device iPhone XS Operating System iOS 10 My Question or Issue When I first registered in spotify via facebook - I had a username as on facebook. Then the username is chang...
2019-10-16 1:15:37 AM
2019-11-03 3:07:54 PM
Petya
Community Legend
1087 Views
2 replies
0 likes
Account

1087 Views
2 replies
0 likes

All Playlists and favorites disappeared after moving to another country!!!

PlanFree/PremiumCountryEgyptDevice iPhone SEOperating SystemiOS 12.4.1, Win 10.0.18362 home edition My Question or IssueI moved from UK to Egypt. I had lots of playlists and favourites I created them in UK.After 18 days of my return to Egypt, all tho...

_2eu447v-an8t
Newbie
Plan Free/Premium Country Egypt Device iPhone SE Operating System iOS 12.4.1, Win 10.0.18362 home edition My Question or Issue I moved from UK to Egypt. I had lots of play...
2019-11-01 11:43:18 PM
2019-11-03 10:18:05 AM
user-removed
Not applicable
654 Views
2 replies
0 likes
Account
Free

654 Views
2 replies
0 likes

Superuser Contribution Same hacker?

My Question or IssueHi ...over and over again I seem to get the same french hip-hop albums appearing on my playlist. These are definately not mine and no matter how many times I log out of all devices or change my password, it keeps happening. I can'...

alisoul
Casual Listener
My Question or Issue Hi ...over and over again I seem to get the same french hip-hop albums appearing on my playlist. These are definately not mine and no matter how many time...
2019-10-07 8:57:05 PM
2019-11-03 9:26:30 AM
Petya
Community Legend
1267 Views
3 replies
0 likes
Account
Security

1267 Views
3 replies
0 likes

Superuser Contribution Can't login with facebook

PlanPremiumCountryCanadaDevice(iPhone 7)Operating System(iOS 13.1.2) My Question or IssueI can't login to my spotify account with facebook, i have tried deleting and reinstalling both spotify and facebook.

shadowrulz
Casual Listener
Plan Premium Country Canada Device (iPhone 7) Operating System (iOS 13.1.2) My Question or Issue I can't login to my spotify account with facebook, i have tried deleting and ...
2019-10-04 4:54:28 PM
2019-11-03 9:21:21 AM
Petya
Community Legend
1091 Views
5 replies
0 likes
Account

1091 Views
5 replies
0 likes

Superuser Contribution Someone was using my account

Hello, Recently I had problem with Spotify just stopping playing and I blamed my back-up phone. Some days ago I finally figured out why I had that problem, someone was using my spotify account to listen to music (they used browser, I use only phone)....

lacebycr
Visitor
Hello, Recently I had problem with Spotify just stopping playing and I blamed my back-up phone. Some days ago I finally figured out why I had that problem, someone was using my spotify accou...
2019-10-07 8:01:28 AM
2019-11-03 9:14:11 AM
Petya
Community Legend
1184 Views
2 replies
0 likes
Account
Login

1184 Views
2 replies
0 likes

Problem with my RSS feed on spotify,

I summited my rss feed podcast to spotify and i summited the same to itunes, but in spotify is missing 4 episode of my podcast program, how can i resolve that?. I don't have the same problem on itunes

Ezrodriguez
Newbie
I summited my rss feed podcast to spotify and i summited the same to itunes, but in spotify is missing 4 episode of my podcast program, how can i resolve that?. I don't have the same problem ...
2019-01-02 3:24:04 AM
2019-11-03 3:03:08 AM
w3promx
Visitor
1577 Views
2 replies
0 likes
Other

1577 Views
2 replies
0 likes

Account transfer results in not activatable premium.

Hello Spotify-Community, Spotify transfered my student discount premium from my old account to this one. But now when i try to reactivate it i get a error message because all the premium packages include a 3 month free trial and i already had one tri...

Tim132
Newbie
Hello Spotify-Community, Spotify transfered my student discount premium from my old account to this one. But now when i try to reactivate it i get a error message because all the premium pac...
2019-11-01 10:13:37 PM
2019-11-02 7:37:24 PM
Luan
Spotify Star
341 Views
1 replies
0 likes
Account
Premium

341 Views
1 replies
0 likes

Solved!!Superuser Contribution Suspicious activity on my account

PlanPremiumCountryIrelandDeviceiPhone 7, Samsung A5 note and HP pavilionOperating SystemNot sure on all. My Question or IssueI was listening to music today when it stopped playing and connected to another device a sky q mini. We have our own skybox h...

Emzy1309
Casual Listener
Plan Premium Country Ireland Device iPhone 7, Samsung A5 note and HP pavilion Operating System Not sure on all. My Question or Issue I was listening to music today when it stopped pl...
2019-11-02 1:39:01 PM
2019-11-02 4:20:29 PM
Emilia_8
Community Legend
820 Views
1 replies
0 likes
Account

820 Views
1 replies
0 likes

Unlinking my Spotify with someone else's ps4

PlanPremiumCountryUSADeviceiPhone XsOperating SystemiOS 10 My Question or IssueMy Spotify account got hacked into and I am unable to unlink it from their ps4 since "log out everywhere" does not work for accounts on ps4. I am on a premium account and ...

Jojovark
Newbie
Plan Premium Country USA Device iPhone Xs Operating System iOS 10 My Question or Issue My Spotify account got hacked into and I am unable to unlink it from their ps4 since "log out e...
2019-11-01 11:38:12 PM
2019-11-02 11:25:03 AM
OneByBoo
Roadie
930 Views
1 replies
0 likes
Premium
Security

930 Views
1 replies
0 likes

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