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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • saarth
  • Newbie
  • 263003 Views
  • 790 replies
  • 81 likes
  • Account
  • 263003 Views
  • 790 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1129042 Views
  • 118 replies
  • 106 likes
  • Account
  • 1129042 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 71964 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 71964 Views
  • 63 replies
  • 8 likes

playback issues on the premium account

PlanFree/PremiumCountry Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue we can’t seem to play music on multiple devices at the same time ?

  • Regular
  •  Plan Free/Premium Country     Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   we can’t seem to play music on multiple device...
  • landonharris88
  • Composer
  • 526 Views
  • 7 replies
  • 0 likes
  • Account
  • 526 Views
  • 7 replies
  • 0 likes

Change username

Because my username (a_dizzle342) has an underscore in it, it won’t let me post my playlists onto the Spotify community. It keeps saying I provide an invalid url, even though the link is valid. https://open.spotify.com/user/a_dizzle342/playlist/4r1l6...

  • Casual Listener
  • Because my username (a_dizzle342) has an underscore in it, it won’t let me post my playlists onto the Spotify community.  It keeps saying I provide an invalid url, even though the link is valid....
  • Maxim
  • Spotify Star
  • 238 Views
  • 1 replies
  • 0 likes
  • Account
  • 238 Views
  • 1 replies
  • 0 likes

Unable to change the country

I want to change the country associated with my free account since I recently moved to the Netherlands. On the "edit profile" page, I am given the United Kingdom as an option although I am physically located in the Netherlands (I am not using a VPN o...

  • Visitor
  • I want to change the country associated with my free account since I recently moved to the Netherlands. On the "edit profile" page, I am given the United Kingdom as an option although I am physically...
  • OneByBoo
  • Community Legend
  • 156 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 156 Views
  • 1 replies
  • 0 likes

Superuser Contribution Anmeldung

Hallo zusammen,ich habe schon wie oft mein Passwort geändert, um das Problem zu lösen.Als ich meine Anschrift verifizieren wollte, um weiterhin im Genuss von Spotify Family zu bleiben, bin ich dem Link gefolgt und musste mich anmelden.An meinem Compu...

  • Casual Listener
  • Hallo zusammen, ich habe schon wie oft mein Passwort geändert, um das Problem zu lösen. Als ich meine Anschrift verifizieren wollte, um weiterhin im Genuss von Spotify Family zu bleiben, bin ich de...
  • Guido
  • Spotify Legend
  • 340 Views
  • 3 replies
  • 0 likes
  • Account
  • 340 Views
  • 3 replies
  • 0 likes

Superuser Contribution Changing country settings

Hi,I have created my account in The Netherlands but now I want to change the country settings to Argentina so I buy a Spotify premuim card over here. When I trie to change my country setting i can only select The Netherlands. Can I still buy and use ...

  • Regular
  • Hi, I have created my account in The Netherlands but now I want to change the country settings to Argentina so I buy a Spotify premuim card over here. When I trie to change my country setting i can ...
  • Guido
  • Spotify Legend
  • 271 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 271 Views
  • 3 replies
  • 0 likes

AIDEZ MOI / HELP ME/ AJUDA

Hi, I have a problem... I was sure my account log was paol########@gmail.com and i bought spotify premiumbut since saturday, it tells me that i havent got Premium but my bank account shows me that spotify was paid.Maybe i took spotify premium in anot...

  • Casual Listener
  • Hi,   I have a problem...  I was sure my account log was paol########@gmail.com and i bought spotify premium but since saturday, it tells me that i havent got Premium but my bank accoun...
  • Jose_M
  • Spotify Star
  • 512 Views
  • 3 replies
  • 1 likes
  • Account
  • 512 Views
  • 3 replies
  • 1 likes

Superuser Contribution Language setup not well thought out

Hello My wife invited me to free premium but I have a problem using the web site: I was born and raised in the USA but now live in Switzerland. I need my account to be in Switzerland since I am in the family account but the only languages offered in ...

  • Casual Listener
  •   Hello   My wife invited me to free premium but I have a problem using the web site:  I was born and raised in the USA but now live in Switzerland.  I need my account to be in...
  • Peter
  • Spotify Legend
  • 299 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 299 Views
  • 3 replies
  • 0 likes

Logged out daily on different devices

Hi, I'm having an annoying little issue in which Spotify logs me out of every device for it, on a daily basis. I have a premium account, linked to my facebook, and use my facebook details to log in. I use the Spotify App on my Iphone 6s on my commute...

  • Newbie
  • Hi, I'm having an annoying little issue in which Spotify logs me out of every device for it,  on a daily basis.  I have a premium account, linked to my facebook, and use my facebook detail...
  • laurenrobinson1
  • Regular
  • 290 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
    Security
  • 290 Views
  • 1 replies
  • 0 likes

Help

Premium Family Country - GB Device(Xiaomi Redmi Note 5 AI)Operating System(Android Oreo.) My Question or Issue How to Change this "User" in to my name?

  • Visitor
  • Premium Family  Country - GB   Device (Xiaomi Redmi Note 5 AI) Operating System (Android Oreo.)   My Question or Issue  How to Change this "User" in to my name?
  • user-removed
  • Not applicable
  • 145 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 145 Views
  • 1 replies
  • 0 likes

Can't change Country in settings

My Spotify has been working fine then suddenly it thinks I'm in a different country, when I try to change the country under settings>country the only country available is Iceland, and it's now set to iceland I'm from Australia and i haven't visited I...

  • Newbie
  • My Spotify has been working fine then suddenly it thinks I'm in a different country, when I try to change the country under settings>country  the only country available is Iceland, and i...
  • OneByBoo
  • Community Legend
  • 201 Views
  • 1 replies
  • 0 likes
  • Account
  • 201 Views
  • 1 replies
  • 0 likes

Music randomly pauses

PlanPremiumCountry USADeviceGoogle Pixel 3 My Question or Issuewhen playing music my phone randomly pauses every 30 seconds or so. I've restarted my phone, logged out and back in to Spotify, and uninstalled/reinstalled Spotify and nothing seems to ha...

  • Newbie
  • Plan Premium Country  USA Device Google Pixel 3   My Question or Issue when playing music my phone randomly pauses every 30 seconds or so. I've restarted my phone, logged out and ba...
  • OneByBoo
  • Community Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • Other
  • 203 Views
  • 1 replies
  • 0 likes

Solved!! Charged twice after changing payment method

PlanPremiumCountryBrasil/Portugal DeviceGalaxy A5 2017Operating SystemAndroid Oreo My Question or IssueI lived in Brazil and had spotify premium there. On october's 31st I closed my account and credit card there, but while the bank was performing thi...

  • Casual Listener
  • Plan Premium Country Brasil/Portugal  Device Galaxy A5 2017 Operating System Android Oreo   My Question or Issue I lived in Brazil and had spotify premium there. On october's...
  • OneByBoo
  • Community Legend
  • 1164 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 1164 Views
  • 3 replies
  • 0 likes

I tried to accept a family plan invite but it says i can only change family plans once a year.

I canceled my old family plan because i was being double billed and nobody could join my account. I am not currently on any plan nor have I ever joined any other family plan. I am now trying to join my son's family plan but I get the error message ab...

  • Casual Listener
  • I canceled my old family plan because i was being double billed and nobody could join my account.  I am not currently on any plan nor have I ever joined any other family plan. I am now trying to...
  • Maxim
  • Spotify Star
  • 357 Views
  • 3 replies
  • 0 likes
  • Account
  • 357 Views
  • 3 replies
  • 0 likes

Superuser Contribution Subscribed randomly to 'Jae Mansa'

I am randomly getting subscribed to playlists containing songs from someone called Jae Mansa. His songs play automatically when I am not even using Spotify! I have changed my password, and even never have received any notification of suspicious activ...

  • Casual Listener
  • I am randomly getting subscribed to playlists containing songs from someone called Jae Mansa. His songs play automatically when I am not even using Spotify!   I have changed my password, and e...
  • rokalito
  • Newbie
  • 916 Views
  • 10 replies
  • 2 likes
  • Account
    Security
    Subscription
  • 916 Views
  • 10 replies
  • 2 likes

why i cant play the album?

hello,recently I realized there is this album that I can't play on Spotify and the songs are unavailable for me saying "Spotify can't play this right now. If you have this file on your computer you can import it"I have no problem playing any other ne...

  • Casual Listener
  • hello, recently I realized there is this album that I can't play on Spotify and the songs are unavailable for me saying "Spotify can't play this right now. If you have this file on your compute...
  • laurenrobinson1
  • Regular
  • 423 Views
  • 1 replies
  • 0 likes
  • 423 Views
  • 1 replies
  • 0 likes

Interface

PremiumCountry USA My Question or Issue I was wondering if I could have the new interface? I prefer that one but heard it was only for new users? I have seen the difference and would like the new one. Is that possible? Thank you.

  • Casual Listener
  •     Premium Country USA    My Question or Issue  I was wondering if I could have the new interface? I prefer that one but heard it was only for new users? I have seen t...
  • landonharris88
  • Composer
  • 216 Views
  • 3 replies
  • 0 likes
  • Other
  • 216 Views
  • 3 replies
  • 0 likes

Missing playlist possibly second account

I renewed my Spotify subscription through my mobile phone network provider as a part of my exntertainment package. As this cancelled my old subscription and started a new one I was asked to log back into Spotify. As I've not done this in a year, I ha...

  • Newbie
  •   I renewed my Spotify subscription through my mobile phone network provider as a part of my exntertainment package.   As this cancelled my old subscription and started a new one I was a...
  • Luke
  • Spotify Star
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes

It is possible I signed up with wrong email for Premium, card charged, can't access accou

It is possible I accidentally signed up in wrong email for Premium. The contact form on Spotify to change email does not work for me. I did not get a verification email sent to me… but my credit card has been charged. I know my password and you have ...

  • Newbie
  • It is possible I accidentally signed up in wrong email for Premium. The contact form on Spotify to change email does not work for me. I did not get a verification email sent to me… but my credit card...
  • Jose_M
  • Spotify Star
  • 167 Views
  • 1 replies
  • 1 likes
  • Account
  • 167 Views
  • 1 replies
  • 1 likes

Help!!!! Someone changed my e-mail address!!

PlanPremiumCountryGermany My Question or Issue Help, I rec'd an e-mail stating I have changed my e-mail addres. I have not, I can not change it back it has been changed to *snip*!!! How do I change it back to my e-mail address!! Thanks in advance!! J...

  • Visitor
  • Plan Premium Country Germany   My Question or Issue  Help, I rec'd an e-mail stating I have changed my e-mail addres.  I have not, I can not change it back it has been changed to...
  • Jose_M
  • Spotify Star
  • 238 Views
  • 3 replies
  • 1 likes
  • Account
  • 238 Views
  • 3 replies
  • 1 likes

Solved!! Help With Changing Email

Hello! Recently I've noticed that an unknown user has been logging in into my account. I realized that I needed to change my password but I can't because I don't remember it. The email that I've registered the account with was apparently fake and I h...

  • Newbie
  • Hello! Recently I've noticed that an unknown user has been logging in into my account. I realized that I needed to change my password but I can't because I don't remember it. The email that I've regi...
  • Jose_M
  • Spotify Star
  • 245 Views
  • 2 replies
  • 1 likes
  • Account
    Security
  • 245 Views
  • 2 replies
  • 1 likes