Daily mix disappeared

[Hadasp]

Hello, 

Two weeks ago I opened a new account (I deleted my previous account and opened a new one). I listen to music regularly, constantly and fill my list of songs every day. In my understanding, the daily mixes should appear within two weeks but I do not have them. Why? Is there anything I can do?

I really like my daily mixes.. 

Thanks for helping 😀

[Daisy]

Hey hey @Hadasp!

If you've already used Spotify regularly for 2 weeks andd you can’t see your Daily Mix, try restarting or updating your app. You can also try it on another device and let us know if this gives the same issue 🙂 

Let us know! Have a great day.

[Hadasp]

Hey @daisy 

thank you for the quick reply 🙂

I tried to disconnect and connect from both the computer and the mobile and I still do not get the daily mixes.
Versions appear as the most recent versions.

[Daisy]

Hey @Hadasp,

Thanks for getting back! 

How about a quick reinstall? Does that help? 🙂 

[Hadasp]

@daisy

I tried and unfortunately it did not help

[Daisy]

Hey @Hadasp,

Let's see. Are you listening to a good diversity of artists & genres for some Daily Mixes to get generated? If you're for example only listening to one particular genre or just a few artists, even if you listen to them a lot, it'll take longer for Mixes to generate.

Could you also confirm to us that you're not using Spotify on Private mode? 🙂

Thanks!

[Hadasp]

@daisy 

I am not listening in private mode.
I listen to a variety of songs and singers, a variety of genres every day.
In my previous account I had 6 daily mixes and listened to the same songs or singers as today.

[Daisy]

Hey @Hadasp,

Gotcha! Could you try for another week just to be sure? If your Daily Mixes still don't show up let us know and we'll see what else we can do 🙂

Thanks for your patience. 

[Hadasp]

@daisy 

No problem, I'll wait another week.
Thank you very much for your help!

[Daisy]

Hey @Hadasp,

Thanks for understanding! Even if it's there next week, let us know so we can be happy for ya 🙂 

[Hadasp · Accepted solution]

@daisy

Thank you very much for the prompt response and assistance!
In the last hour I had five daily mixes.

Thank you!

[Daisy]

Hey @Hadasp,

That's so great! Enjoy 🙂

Thanks for letting us know!