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Desaparición listas y cambio de cuenta

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Desaparición listas y cambio de cuenta

Hola, hace tiempo que me han desaparecido todas las listas que tenía creadas, alguien me puede decir com recuperarlas? En el móvil sí que las mantengo, no lo entiendo.

 

Por otra parte pasa algo similar con mi cuenta, en el ordenador se ha cambiado a la versión "free"  cuando tengo la Premium. ¿Cómo lo soluciono?

 

Gracias

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Hi there and welcome to the community,

 

Sorry for the english reply.

 

You should get in touch with the spotify support team by using the online contact form or by tweeting @SpotifyCares on twitter. 

 

If you get an auto reply back directing you to the help pages, just reply directly to that email (even if its from no-reply) and one of the employees will get back to you as soon as possible.


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Marked as solution

Hi there and welcome to the community,

 

Sorry for the english reply.

 

You should get in touch with the spotify support team by using the online contact form or by tweeting @SpotifyCares on twitter. 

 

If you get an auto reply back directing you to the help pages, just reply directly to that email (even if its from no-reply) and one of the employees will get back to you as soon as possible.


What's a Spotify Rock Star, and how do I become one?
Last.fm | Twitter

Backstage Intro - Meet Jordi!
What's it like to be in a Spotify Office?


Did I help? Please add a like!
Did I solve your issue? Please accept as the solution!


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