Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Didn't finish signing up for subscription, Charged anyway

Solved!

Didn't finish signing up for subscription, Charged anyway

So I was signing up for the student premium when I realized it was going to have to wait because of something with my school. So I stopped it and not even a minute later my bank sends an alert to my phone that spotify had charged me. I don't even have the premium. I would really like my money back since I A) did not even get the premium and B) didn't even finish signing up for the premium in the first place. Can anything be done?
Reply

Accepted Solutions
Marked as solution

You can contact spotify on twitter @spotifycares and you may be able to clear it up with them.

View solution in original post

Marked as solution

Hey man I don't like twitter either but its your best bet. They will respond within a day or two.

View solution in original post

3 Replies
Marked as solution

You can contact spotify on twitter @spotifycares and you may be able to clear it up with them.

Oh jeez, I would really rather not do it over twitter, but I guess that's my only option.
Marked as solution

Hey man I don't like twitter either but its your best bet. They will respond within a day or two.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random