Announcements

Help Wizard

Step 1

NEXT STEP

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

88126 Views

9 replies

2 likes

Account
Login
  • 88126 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

734352 Views

13 replies

4 likes

Account
  • 734352 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

755215 Views

18 replies

29 likes

  • 755215 Views
  • 18 replies
  • 29 likes

Just subscribed 3 month premium but next day accidentally spotify family over it for 2mos

Hi I'm new to spotify from Philippinees ...my account is mitch_angelo_10@yahoo.comI had no credit card to use at first so I did online transfer from BDO to activate 3months premium for PHP397.00 which states that my renewal date is January 14 2016..H...

Newbie

Hi I'm new to spotify from Philippinees ...my account is mitch_angelo_10@yahoo.com I had no credit card to use at first so I did online transfer from BDO to activate 3months premium for PHP397.00 wh...

231 Views

0 replies

0 likes

Account
Premium
Subscription
  • 231 Views
  • 0 replies
  • 0 likes

Change origin of playlist suggestions

Hi, I'm in Portugal and, despite I've defined English (UK) as my language, when I enter Spotify in my PC ("Browse" - "Overview" page), I keep being suggested mainly with Spotify Brasil playlists!Is there any option for me to change this and configure...

Newbie

Hi,   I'm in Portugal and, despite I've defined English (UK) as my language, when I enter Spotify in my PC ("Browse" - "Overview" page), I keep being suggested mainly with Spotify Brasil playl...

248 Views

0 replies

0 likes

Other
  • 248 Views
  • 0 replies
  • 0 likes

Student discount

I recently unsubscribed from my old subscription and resubscribed with the student discount. I didn't get a confirmation email or anything and I was charged the $4.99 but my account still says I am using Spotify free. I've tried logging out many time...

Casual Listener

I recently unsubscribed from my old subscription and resubscribed with the student discount. I didn't get a confirmation email or anything and I was charged the $4.99 but my account still says I am u...

240 Views

0 replies

0 likes

Account
  • 240 Views
  • 0 replies
  • 0 likes

Making new account and take playlists with you

Hi all, I was wondering, We have a spotify account with a whole bunch of playlists.Now I want to get my own premium account - without my ex gf - and i'd like to take my playlist with me.My ex gf wants to have our old account but with her own e-mailad...

Visitor

Hi all,   I was wondering,   We have a spotify account with a whole bunch of playlists. Now I want to get my own premium account - without my ex gf -  and i'd like to ta...

164 Views

0 replies

0 likes

Account
  • 164 Views
  • 0 replies
  • 0 likes

I Lost my songs and albums section, but not the playlists.

Please help me, today i opened my Spotify i found out my ''Songs'' section and my ''Albums'' are empty, i have Premium and i have invested so much time in picking all this music, and now i see this, i need to get all songs back!, Please. The playlist...

Casual Listener

Please help me, today i opened my Spotify i found out my ''Songs'' section and my ''Albums'' are empty, i have Premium and i have invested so much time in picking all this music, and now i see this, ...

221 Views

0 replies

0 likes

Premium
  • 221 Views
  • 0 replies
  • 0 likes

LINKED ACCOUNTS

Hi guys, I have two accounts. One of these linked with Facebook and the another one independent ( I mean withouth Fb....). Usually I use the independent one, but today I wanted to add some of my Facebook contacts so I chose the "add friends from Face...

Casual Listener

Hi guys,     I have two accounts. One of these linked with Facebook and the another one independent ( I mean withouth Fb....). Usually I use the independent one, but today I wanted to ad...

266 Views

0 replies

0 likes

Account
Login
Other
  • 266 Views
  • 0 replies
  • 0 likes

Trouble logging in - PLEASE HELP**FIXED**

A couple of days ago I tried opening my spotify and while it opened and I was able to see my playlists, it said there was no connection to the internet and I was not able to listen to music as I do not own a premium subscription. However there was a ...

Visitor

A couple of days ago I tried opening my spotify and while it opened and I was able to see my playlists, it said there was no connection to the internet and I was not able to listen to music as I do n...

user-removed

Not applicable

309 Views

2 replies

0 likes

Login
  • 309 Views
  • 2 replies
  • 0 likes

I'm being overcharged

I have been charged 9.99 twice a month for the past two months, all the payments have the same reference number on my credit card , I have twice filled in forms online with the details that tell me someone will get back to me and so far no one has an...

Newbie

I have been charged 9.99 twice a month for the past two months, all the payments have the same reference number on my credit card , I have twice filled in forms online with the details that tell me s...

X52

Newbie

705 Views

2 replies

0 likes

Account
  • 705 Views
  • 2 replies
  • 0 likes

stolen account

More than a week ago i couldn't log in to my spotify account, and i couldn't understand why. A few days ago i found a mail in the spam from spotify authorizing a mail-change not asked by me. Yesterday i finally menaged to log in trough my facebook ac...

Newbie

More than a week ago i couldn't log in to my spotify account, and i couldn't understand why. A few days ago i found a mail in the spam from spotify authorizing a mail-change not asked by me. Yesterda...

195 Views

0 replies

0 likes

Account
Login
Premium
Security
  • 195 Views
  • 0 replies
  • 0 likes

Solved!! Find songs i've listened to.

So basically i want to know if there is a possiblity to either find last weeks tips from spotify or be able to find songs i've listened to for example yesterday. Because the weekly spotify tip that changes accordingly to what you listened to changed ...

Casual Listener

So basically i want to know if there is a possiblity to either find last weeks tips from spotify or be able to find songs i've listened to for example yesterday. Because the weekly spotify tip that c...

NightScape

Roadie

4321 Views

3 replies

1 likes

Account
  • 4321 Views
  • 3 replies
  • 1 likes

I believe I have two accounts

I have been getting charged on an account for premium but the account I use says free. I do not know the username or email for the premium account. I would either like to get that info or have the closed so I can switch my active account to premium. ...

Newbie

I have been getting charged on an account for premium but the account I use says free. I do not know the username or email for the premium account. I would either like to get that info or have the cl...

user-removed

Not applicable

239 Views

1 replies

0 likes

Premium
  • 239 Views
  • 1 replies
  • 0 likes

Still being charged two months after canceling subsription

Hello i canceled my subscription two months ago thinking it will stop charging me because i definetly stopped getting premium sevice. To my surprise i jumped on today and seen that i been charged two past months $11.99 AUD on my accont. It's immposib...

Casual Listener

Hello i canceled my subscription two months ago thinking it will stop charging me because i definetly stopped getting premium sevice.   To my surprise i jumped on today and seen that i been ch...

Ox1

Roadie

485 Views

3 replies

0 likes

Subscription
  • 485 Views
  • 3 replies
  • 0 likes

Please help

I've bought Spotify premium and still on free I've tried everything. Even have receipt that I paid for it. Please help!

Newbie

I've bought Spotify premium and still on free I've tried everything. Even have receipt that I paid for it. Please help!

157 Views

0 replies

0 likes

Account
Free
Premium
  • 157 Views
  • 0 replies
  • 0 likes

Issue with Student Discount

I have tried to get the student discount, but everytime I fill out my information, it says that they are unable to validate my student details. Should I just send in a contact form or should I go about this another way?

Music Fan

I have tried to get the student discount, but everytime I fill out my information, it says that they are unable to validate my student details. Should I just send in a contact form or should I go abo...

178 Views

0 replies

0 likes

Subscription
  • 178 Views
  • 0 replies
  • 0 likes

student discount

I am a college student at MSU and trying to sign up for spotify premium with the college discount. It says it can nit verify my elligibilty...how else can i prove i am a college student to get the discount?

Newbie

I am a college student at MSU and trying to sign up for spotify premium with the college discount. It says it can nit verify my elligibilty...how else can i prove i am a college student to get the di...

212 Views

0 replies

0 likes

Premium
  • 212 Views
  • 0 replies
  • 0 likes

Solved!! Student discount disappeared

Hi,I have been getting the 50% student discount on my monthly subscription, until a few months ago it changed back to the normal price. Is there a way to get the discounted price again?

Casual Listener

Hi, I have been getting the 50% student discount on my monthly subscription, until a few months ago it changed back to the normal price. Is there a way to get the discounted price again?

CoreyMoody

Newbie

1382 Views

6 replies

0 likes

Account
Subscription
  • 1382 Views
  • 6 replies
  • 0 likes

Refund and start subscription for Starbucks Partners

My payment cycle started 10/10 and I forgot to cancel by then so that I could switch to my Spotify for Partners subscription...is it possible to get a refund for this last cycle, cancel, then switch to that plan? I'm not able to use that until my pay...

Casual Listener

My payment cycle started 10/10 and I forgot to cancel by then so that I could switch to my Spotify for Partners subscription...is it possible to get a refund for this last cycle, cancel, then switch ...

kbrooksc

Community Legend

341 Views

1 replies

0 likes

Account
Premium
Subscription
  • 341 Views
  • 1 replies
  • 0 likes

Hi jacked account

My account has been taken over by somebody else. How the h*** do I report that and get my account restored?

Casual Listener

My account has been taken over by somebody else. How the h*** do I report that and get my account restored?

user-removed

Not applicable

350 Views

4 replies

0 likes

Account
  • 350 Views
  • 4 replies
  • 0 likes

email address change

i have two spotify accounts acccount 1 account 2 i changed the email on account 2 so that i could put that email on account 1it successfully savesi got onto account 1 and go to change my emaili put in the email that i just changed from account 2 but ...

Newbie

i have two spotify accounts acccount 1 account 2   i changed the email on account 2 so that i could put that email on account 1 it successfully saves i got onto account 1 and go to change my...

MattSuda

Spotify Star

294 Views

1 replies

0 likes

Account
  • 294 Views
  • 1 replies
  • 0 likes

refund

I have been charged for premium but it is showing free. I have tried everything to no avail. This has been 3 months now and I am suck and tired of trying to gain access no and would lime a refund for the last 3 months please.

Newbie

I have been charged for premium but it is showing free. I have tried everything to no avail. This has been 3 months now and I am suck and tired of trying to gain access no and would lime a refund for...

user-removed

Not applicable

263 Views

2 replies

0 likes

Premium
  • 263 Views
  • 2 replies
  • 0 likes