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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80252 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653330 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
733628 Views
18 replies
29 likes
SIgned up yesterday for Spotify Premium with student discount, and the charge has went through on my bank account of 5$ + tax. Im still labeled as Free status across all platforms (including the suscriptions tab on the website)... Not sure how to go ...
SIgned up yesterday for Spotify Premium with student discount, and the charge has went through on my bank account of 5$ + tax. Im still labeled as Free status across all platforms (including the susc...
Newbie
683 Views
10 replies
0 likes
So I created a new Facebook and deactived the old one which was linked to my spotify! I really want to know if there's anyway to switch the facebook account..
So I created a new Facebook and deactived the old one which was linked to my spotify! I really want to know if there's anyway to switch the facebook account..
Community Legend
278 Views
1 replies
0 likes
So I wanted to cancel my Premium payment as i could not afford it. Unluckly i prcrastinated it for a long period of time. i cancelled it . Looking further into my online banking i had seen that Spotify had beaten me to the money and already taken the...
So I wanted to cancel my Premium payment as i could not afford it. Unluckly i prcrastinated it for a long period of time. i cancelled it . Looking further into my online banki...
Community Legend
745 Views
1 replies
0 likes
Recently tried to update my payment info. When I am in my account page and click the link it goes to a page that says " Something has gone horribly wrong please try back later " I have tried over 2 separate days in two weeks with no luck. Is there a ...
Recently tried to update my payment info. When I am in my account page and click the link it goes to a page that says " Something has gone horribly wrong please try back later " I have...
Casual Listener
408 Views
2 replies
0 likes
Hi I cannot log in since the las update for iphone.I tried reseting my password but it doesn't workit appears a message that says "Login failed...you can only spotify aborad for 14 days"..Any clue to fix thisp.s. I tried loggin in my computer it work...
Hi I cannot log in since the las update for iphone. I tried reseting my password but it doesn't work it appears a message that says "Login failed...you can only spotify aborad for 14 days".. Any c...
264 Views
0 replies
0 likes
Just updated Sonos controller and on opening the app it's asked me to reauthorise spotify. I normally login via Facebook but for some reason it's all of a sudden saying there is no spotify account connected to my Facebook. When I enter my spotify nam...
Just updated Sonos controller and on opening the app it's asked me to reauthorise spotify. I normally login via Facebook but for some reason it's all of a sudden saying there is no spotify account co...
247 Views
0 replies
0 likes
Hi, I currently have a premium account and my girlfriend has a free account. I want to upgrade my account to family so I can add her and she can have premium too But when I go to the "Start Spotify family" page, I put in my CC details and click the "...
Hi, I currently have a premium account and my girlfriend has a free account. I want to upgrade my account to family so I can add her and she can have premium too 🙂 But when I go to...
Roadie
357 Views
1 replies
0 likes
Por favor me ajudem!Fiz meu cadastro e paguei a assinatura Premium após 1 mês fiquei sem assinatura, e tentei cancelar mais a mesma não me deu a opção pois informava a não avia assinatura, agora após 3 meses venho a cobrança na minha fatura da assina...
Por favor me ajudem! Fiz meu cadastro e paguei a assinatura Premium após 1 mês fiquei sem assinatura, e tentei cancelar mais a mesma não me deu a opção pois informava a não avia assinatura, agora ap...
Newbie
9614 Views
23 replies
2 likes
I keep getting this error when I try to login using the Spotify App for Mac. However, I am able to login from the web player, cursiously enough. I have no idea why I keep getting this message since my payment method is an american debit card and "My ...
I keep getting this error when I try to login using the Spotify App for Mac. However, I am able to login from the web player, cursiously enough. I have no idea why I keep getting this message since m...
978 Views
0 replies
0 likes
I had a Spotify membership previously. How to master reset my phone, now I paid for premium and still cannot get in for 3 days?
I had a Spotify membership previously. How to master reset my phone, now I paid for premium and still cannot get in for 3 days?
Casual Listener
314 Views
1 replies
0 likes
How do I contact customer service?
How do I contact customer service?
504 Views
0 replies
0 likes
i did a payment from brazil, it cost 14,90 reais, it debit from my bank like 2 times 10 reais... something its wrong and i need some help
i did a payment from brazil, it cost 14,90 reais, it debit from my bank like 2 times 10 reais... something its wrong and i need some help
Community Legend
477 Views
4 replies
0 likes
I am being charged 3 times a month and I'm only using Spotify on 1 device,I haven't used it on any other for quite some time and I can't remember the login details to remove the old accounts.very frustrating and costly!!! Is there a phone number I ca...
I am being charged 3 times a month and I'm only using Spotify on 1 device,I haven't used it on any other for quite some time and I can't remember the login details to remove the old accounts.very fru...
Community Legend
253 Views
1 replies
0 likes
I bought premium and I don't know what the email is for my account, can anyone help
I bought premium and I don't know what the email is for my account, can anyone help
180 Views
0 replies
0 likes
Woke up this morning to find someone using my account from a PS3, discovered that someone had logged in and changed my email address and password. I'm still able to connect because I'm authenticated via facebook, so I can see that is the email assoc...
Woke up this morning to find someone using my account from a PS3, discovered that someone had logged in and changed my email address and password. I'm still able to connect because I'm authenticated ...
Community Legend
279 Views
1 replies
0 likes
Hi there, I'm a Dutch user of spotify. Wel soon to be, I apparently got a premium account with my provider and seeing I travel with public transit more nowadays it's probably time to use it. But I'm quite frustrated the site defaults to Dutch, this i...
Hi there, I'm a Dutch user of spotify. Wel soon to be, I apparently got a premium account with my provider and seeing I travel with public transit more nowadays it's probably time to use it....
Roadie
295 Views
1 replies
0 likes
Hi I'm new to spotify from Philippinees ...my account is mitch_angelo_10@yahoo.comI had no credit card to use at first so I did online transfer from BDO to activate 3months premium for PHP397.00 which states that my renewal date is January 14 2016..H...
Hi I'm new to spotify from Philippinees ...my account is mitch_angelo_10@yahoo.com I had no credit card to use at first so I did online transfer from BDO to activate 3months premium for PHP397.00 wh...
224 Views
0 replies
0 likes
Hi, I'm in Portugal and, despite I've defined English (UK) as my language, when I enter Spotify in my PC ("Browse" - "Overview" page), I keep being suggested mainly with Spotify Brasil playlists!Is there any option for me to change this and configure...
Hi, I'm in Portugal and, despite I've defined English (UK) as my language, when I enter Spotify in my PC ("Browse" - "Overview" page), I keep being suggested mainly with Spotify Brasil playl...
240 Views
0 replies
0 likes
I recently unsubscribed from my old subscription and resubscribed with the student discount. I didn't get a confirmation email or anything and I was charged the $4.99 but my account still says I am using Spotify free. I've tried logging out many time...
I recently unsubscribed from my old subscription and resubscribed with the student discount. I didn't get a confirmation email or anything and I was charged the $4.99 but my account still says I am u...
232 Views
0 replies
0 likes
Hi all, I was wondering, We have a spotify account with a whole bunch of playlists.Now I want to get my own premium account - without my ex gf - and i'd like to take my playlist with me.My ex gf wants to have our old account but with her own e-mailad...
Hi all, I was wondering, We have a spotify account with a whole bunch of playlists. Now I want to get my own premium account - without my ex gf - and i'd like to ta...
159 Views
0 replies
0 likes
