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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8996 Views
  • 1 replies
  • 9 likes
  • Security
  • 8996 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481269 Views
  • 979 replies
  • 111 likes
  • Account
  • 481269 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210705 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210705 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120775 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120775 Views
  • 72 replies
  • 12 likes

Help

I signed up with Spotify with Facebook, I had got and paid for a premium . After 3 months of not using my account it automatically logged me out and now i can not access my account. I am using the same Facebook and Spotify is telling me my informatio...

  • Newbie
  • I signed up with Spotify with Facebook, I had got and paid for a premium . After 3 months of not using my account it automatically logged me out and now i can not access my account. I am using the sa...
  • chappyhova1
  • Regular
  • 148 Views
  • 1 replies
  • 0 likes
  • Account
  • 148 Views
  • 1 replies
  • 0 likes

Stolen account

Hi everyone, i'm from Italy and I have created this account only for report that someone have stolen my account. My address is aleambro10@hotmail.it and i have always made my access with fb. It's very difficult to contact the support, so I hope that ...

  • Newbie
  • Hi everyone, i'm from Italy and I have created this account only for report that someone have stolen my account. My address is aleambro10@hotmail.it and i have always made my access with fb. It'...
  • chappyhova1
  • Regular
  • 243 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 243 Views
  • 1 replies
  • 0 likes

he pagado un mes, y ahora el segundo mes me dice que los datos de pago son erroneos

Me han cobrado noviembre y diciembre me dice que los datos de pago no funcionan!!!Como puede ser si ya me han cobrado que ahora no funcione!!!A ver si me pueden ayudar!!Tengo la hoja de cobro del banco donde sale el pago de noviembre!!!

  • Casual Listener
  • Me han cobrado noviembre y diciembre me dice que los datos de pago no funcionan!!! Como puede ser si ya me han cobrado que ahora no funcione!!! A ver si me pueden ayudar!! Tengo la hoja de c...
  • 153 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 153 Views
  • 0 replies
  • 0 likes

Cannot getting new password

I have done stupid things. First I opened a second account for no reason then I forget password. Before that I have bought a premium. Now I want to cancel my membership but I don't know my password. I tried to reset it but in the Spotify my email add...

  • Casual Listener
  • I have done stupid things. First I opened a second account for no reason then I forget password. Before that I have bought a premium. Now I want to cancel my membership but I don't know my password. ...
  • Oyolal12
  • Casual Listener
  • 236 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 236 Views
  • 1 replies
  • 0 likes

Upgrade not possible with same credit card?

We are two spotify users with the same card trying to upgrade a second account to use but it doesn't seem to work? Money has been drawn for 2 new premium buys but neither of the two have done it's purpose to upgrade the said account, what may be the ...

  • Newbie
  • We are two spotify users with the same card trying to upgrade a second account to use but it doesn't seem to work? Money has been drawn for 2 new premium buys but neither of the two have done it's pu...
  • 195 Views
  • 0 replies
  • 0 likes
  • Account
    Free
    Premium
  • 195 Views
  • 0 replies
  • 0 likes

Zuviel Geld eingezogen!

ich habe mich angemeldet mit der prämisse 0,99cent im Monat für drei Monate zu bezahlen. Das wurde groß auf der Seite beworben. Jetzt wurde allerdings 9,99 abgehoben! Ich hätte niemals das Premium Paket ausprobiert bei diesen Preisen. Wie bekomme ich...

  • Newbie
  • ich habe mich angemeldet mit der prämisse 0,99cent im Monat für drei Monate zu bezahlen. Das wurde groß auf der Seite beworben. Jetzt wurde allerdings 9,99 abgehoben! Ich hätte niemals das Premium Pa...
  • Nico
  • Community Legend
  • 244 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 244 Views
  • 1 replies
  • 0 likes

Two accounts combine or remove

HiI appear to have 2 accounts, one created without facebook that has all my playlists etc and one created more recently (linked to facebook?) that I wish to have removed/deleted. But obviously want to ensure my original account is untouched so I dont...

  • Newbie
  • Hi I appear to have 2 accounts, one created without facebook that has all my playlists etc and one created more recently (linked to facebook?) that I wish to have removed/deleted. But obviously want...
  • 133 Views
  • 0 replies
  • 0 likes
  • Account
  • 133 Views
  • 0 replies
  • 0 likes

Återbetalning

Det går även att ringa mig på eftermiddagen, tisdag till fredag. Efter klockan 12.30.+46708941402

  • Casual Listener
  • Det går även att ringa mig på eftermiddagen, tisdag till fredag. Efter klockan 12.30. +46708941402
  • 212 Views
  • 0 replies
  • 0 likes
  • Account
  • 212 Views
  • 0 replies
  • 0 likes

Spotify not saving purchased music

Before I joined spotify I was told that I could keep my own library of previously purchased songs from itunes along with songs I download from the spotify app itself.However as soon as i synced my songs on my computer, they play just fine on the comp...

  • Casual Listener
  • Before I joined spotify I was told that I could keep my own library of previously purchased songs from itunes along with songs I download from the spotify app itself. However as soon as i synced m...
  • MattSuda
  • Spotify Star
  • 408 Views
  • 1 replies
  • 0 likes
  • 408 Views
  • 1 replies
  • 0 likes

activate spotify premium

hi, I got onto vodafone red plan and i was told that i would get a 6 month free spotify premium but i am not able to activate premium through vodafone. Can you please help me doing that? Thanks

  • Newbie
  • hi,   I got onto vodafone red plan and i was told that i would get a 6 month free spotify premium but i am not able to activate premium through vodafone. Can you please help me doing that? &n...
  • 171 Views
  • 0 replies
  • 0 likes
  • Account
  • 171 Views
  • 0 replies
  • 0 likes

DLNA support in Spotify

I've asked spotify's Taiwan fanpage on facebook about can I still using Spotify in China while my sporify is lined with my facebook account,and they did reply me and said I can choose to set my device password but it keeps showing that " There was a ...

  • Newbie
  • I've asked spotify's Taiwan fanpage on facebook about can I still using Spotify in China while my sporify is lined with my facebook account,and they did reply me and said I can choose to set my devic...
  • 246 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 246 Views
  • 0 replies
  • 0 likes

Spotify Premium.

Hello has anyone had problems paying for Spotify Premium with PayPal when ever I hit pay and continue it keeps sending me back to the put in your zip code page?

  • Visitor
  • Hello has anyone had problems paying for Spotify Premium with PayPal when ever I hit pay and continue it keeps sending me back to the put in your zip code page? 
  • tbone200
  • Casual Listener
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Worldwide Student Discount

I just went and looked at my subscription and it's charging me $10 a month when it's only supposed to be five seeing as I'm registered as a student, How do I fix that?

  • Newbie
  • I just went and looked at my subscription and it's charging me $10 a month when it's only supposed to be five seeing as I'm registered as a student, How do I fix that?   
  • 116 Views
  • 0 replies
  • 0 likes
  • Premium
  • 116 Views
  • 0 replies
  • 0 likes

being double charged!!

Had to shut an old facebook account so couldnt log into spotify so opened new account and have set that up but now it looks like im being double charged not impressed sort it out please!

  • Casual Listener
  • Had to shut an old facebook account so couldnt log into spotify so opened new account and have set that up but now it looks like im being double charged not impressed sort it out please!
  • user-removed
  • Not applicable
  • 474 Views
  • 4 replies
  • 0 likes
  • 474 Views
  • 4 replies
  • 0 likes

Payment made still no premium

I made my pyment and Im still waiting fr the premium service What can I do?

  • Newbie
  • I made my pyment and Im still waiting fr the premium service What can I do?
  • ElLucioVpe
  • Roadie
  • 238 Views
  • 1 replies
  • 0 likes
  • Account
  • 238 Views
  • 1 replies
  • 0 likes

Ya pague y no registró premium

Hola disculpen ya pague se hizo el cargo a mi tarjeta pero me sigue mandando a que introduzca una tarjeta de crédito o pague en paypal mi banco ya me generó el cargo de 9 pesos

  • Newbie
  • Hola disculpen ya pague se hizo el cargo a mi tarjeta pero me sigue mandando a que introduzca una tarjeta de crédito o pague en paypal mi banco ya me generó el cargo de 9 pesos
  • ElLucioVpe
  • Roadie
  • 267 Views
  • 1 replies
  • 0 likes
  • Premium
  • 267 Views
  • 1 replies
  • 0 likes

Charged ME TWICE

Spotify charged me twice in one month. Can someone please email me back for customer service

  • Casual Listener
  • Spotify charged me twice in one month. Can someone please email me back for customer service
  • user-removed
  • Not applicable
  • 413 Views
  • 3 replies
  • 0 likes
  • 413 Views
  • 3 replies
  • 0 likes

Problema con el pago

Hoy quise hacer la adquisición de premiun , desde mi cuenta entre en la forma de pago oxxo y realice todo tal y como se indica. Tengo mis tickets y todo.Pero mi cuenta continúa en versión gratuita , alguna solución?

  • Casual Listener
  • Hoy quise hacer la adquisición de premiun , desde mi cuenta entre en la forma de pago oxxo y realice todo tal y como se indica. Tengo mis tickets y todo. Pero mi cuenta continúa en versión gratuita ...
  • 324 Views
  • 0 replies
  • 0 likes
  • Premium
  • 324 Views
  • 0 replies
  • 0 likes

account, log in

Cant log in with my previous spotify account [email hidden for security reasons], when loggin in with facebook i get message: You do not have a Spotify account connected to your Facebook account. If you have a Spotify account, please log in with your...

  • Casual Listener
  • Cant log in with my previous spotify account [email hidden for security reasons], when loggin in with facebook i get message:   You do not have a Spotify account connected to your Facebook a...
  • KatesHere
  • Community Legend
  • 299 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 299 Views
  • 1 replies
  • 0 likes