Double Charge for Two Accounts

[notrishno]

Hi, I live with my mom and I bought her a 3 month $1 account. I just combined our accounts, but I have already been charged the $10 a month for both accounts (instead of the new upgraded $15 for both accounts). I can't figure out who to contact to talk to about it because the website is a nightmare. Any advice? Thanks

[MonicaM_Bogota]

Hi, @notrishno!

Welcome to the Spotify Community, we're glad to see you're part of the band.

Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

You can also use our Contact Form to get email support.

Don't hesitate to drop us a message if you need us again.