Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

E' POSSIBILE IL RIMBORSO PER SPOTIFY PREMIUM

E' POSSIBILE IL RIMBORSO PER SPOTIFY PREMIUM

Buonasera, Oggi si è addebitato sul mio account tramite metodo PayPal il piano Spotify premium - ma poiché, ho avuto modo di testarlo per ben 3 mesi - non sono interessata ad rinnovare l'abbonamento.

E' possibile attivare un rimborso di tale importo scalato 9,99€.

 

Grazie, Cristina

Schermata 2020-08-25 alle 19.49.35.png
Reply
2 Replies

Hey @Cristinagrafik,

 

Thank you for reaching out to the Community. We would recommend you using English in the Spotify Community as it is our official language. To answer your question, I would recommend you take a look at the Subscription Policies page. Scroll down until you see 4.1, and it will give you the necessary needs for a possible refund.

 

I hope this helps and let me know how it goes. Thanks!

Hey @Cristinagrafik,

 

Just jumping in, can you let me know if you are still having issues? Thanks.

 

Have a wonderful day.

Suggested posts