Email address changed without my consent

[Ssyd]

I got an email saying my email address has been changed but I didn't do it and I don't recognize the email address.  I tried to change it back but I log in through Facebook so I don't recall ever setting up a password.  I tried some of the passwords that I might have used but none work.

Please help me fix my account.  I'm hoping this hacker hasn't gotten access to my billing information.

I tried to submit a support ticket but you guys are just going to email the hacker so please get back to me on here.

[Jacob]

Hey @Ssyd, welcome to the Spotify Community!

All you need to do is get in contact with Spotify support and their Accounts team can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours!

Please let me know if you need help with anything else 🙂

[Ssyd]

Right on I have my account back, thanks guys.  The accounts guys blocked all access to my account and I just had to provide proof of payment and they restored my account back to me.  Thanks!