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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80593 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654553 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
735103 Views
18 replies
29 likes
I am from a split family and I spend 50% at one house and 50% at another house I have siblings on both sides that I want to make a family premium with will I be able to do it with family from both houses or only one?
I am from a split family and I spend 50% at one house and 50% at another house I have siblings on both sides that I want to make a family premium with will I be able to do it with family from both ho...
Newbie
397 Views
1 replies
0 likes
Hi guys, I've posted this in another place: I have a client looking to claim an old profile, but they don't have the information or old address to reset a password. How do we go about helping them get back into the account?Shawn
Hi guys, I've posted this in another place: I have a client looking to claim an old profile, but they don't have the information or old address to reset a password. How do ...
Community Legend
302 Views
1 replies
0 likes
I am having issues finding what account I use for my premium account
I am having issues finding what account I use for my premium account
Community Legend
330 Views
1 replies
0 likes
Hi, I have spotify on my iphone with all the music i like, artists, playlist...then i downlouded spotify on my computer and get into my account with my email and password but in there i don't have at all all the music i have on my phone. How should i...
Hi, I have spotify on my iphone with all the music i like, artists, playlist...then i downlouded spotify on my computer and get into my account with my email and password but in there i don'...
Not applicable
191 Views
1 replies
0 likes
tried to do a friend a favor and let him use my debit card for his premium account and set on auto-pay. they no longer use it and his account keeps charging my card. Want to cancel his account but not mine and dont have access to his account... pleas...
tried to do a friend a favor and let him use my debit card for his premium account and set on auto-pay. they no longer use it and his account keeps charging my card. Want to cancel his account but no...
Composer
377 Views
1 replies
0 likes
When I enter the premium code that comes automatically with vodafone red10 campaign, it gives the following error."Unfortunately this premium code is not valid. Retry or consult customer service."can u help!?
When I enter the premium code that comes automatically with vodafone red10 campaign, it gives the following error. "Unfortunately this premium code is not valid. Retry or consult customer service." ...
Community Legend
501 Views
1 replies
0 likes
Hola, me debitaron dos veces la suscripción este mes. ¿Cómo puedo hacer para que me quiten el cargo que no corresponde? Muchas Gracias
Hola, me debitaron dos veces la suscripción este mes. ¿Cómo puedo hacer para que me quiten el cargo que no corresponde? Muchas Gracias
Community Legend
316 Views
2 replies
0 likes
I got an email from spotify that I haven't paid mine payment so my premium order isn't working because of that. But my payment goes every month automaticly from my bank account and the latest payment has gone there 15.2.2017 so I have paid it in this...
I got an email from spotify that I haven't paid mine payment so my premium order isn't working because of that. But my payment goes every month automaticly from my bank account and the latest payment...
Community Legend
320 Views
1 replies
0 likes
Hallo Leute, ich habe mir die Spotify prepaid Karte geholt für 9,99€, doch es wurde immer noch nicht aktualisiert
Hallo Leute, ich habe mir die Spotify prepaid Karte geholt für 9,99€, doch es wurde immer noch nicht aktualisiert
Spotify Star
255 Views
1 replies
0 likes
my former account m_108 Netraa Jansson i closed due to facebook affiliation,pls transfer my former playlists to this account?Thanks Haribol
my former account m_108 Netraa Jansson i closed due to facebook affiliation,pls transfer my former playlists to this account? Thanks Haribol
Not applicable
405 Views
2 replies
0 likes
I received a charge from Spotify not once but twice. I received a normal $10 charge for premium but also at $5.33 charge. This may be because I tried to get premium for students first. It told me that it wouldn't go through because they couldn't veri...
I received a charge from Spotify not once but twice. I received a normal $10 charge for premium but also at $5.33 charge. This may be because I tried to get premium for students first. It told me tha...
Newbie
377 Views
2 replies
0 likes
I am trying to edit my account info and change my email address. I get the message that the new email address is taken. It is an address I am currently using so my question is how could someone else be using that address
I am trying to edit my account info and change my email address. I get the message that the new email address is taken. It is an address I am currently using so my question is how could someone else ...
Composer
352 Views
1 replies
0 likes
I made my spotify account through facebook a few years ago, but recently I deleted that facebook account and created a new one with a new email. I want to update my email to fit the one I use now, but the setting won't let me. It says I can only chan...
I made my spotify account through facebook a few years ago, but recently I deleted that facebook account and created a new one with a new email. I want to update my email to fit the one I use now, bu...
Composer
259 Views
1 replies
0 likes
My wife and I were on free month long trials for Spotify and decided to go with a Family Premium subscription. She was charged for her regular membership. Is there any way to apply that payment to our family subscription since she will no longer be o...
My wife and I were on free month long trials for Spotify and decided to go with a Family Premium subscription. She was charged for her regular membership. Is there any way to apply that payment to ou...
Casual Listener
1087 Views
2 replies
0 likes
I would like to ask why I have been using Facebook binding account, and has received family members letter, but can not login? And the sys. has always shown that "you can not join this family sharing Premium account. We can not confirm that you are a...
I would like to ask why I have been using Facebook binding account, and has received family members letter, but can not login? And the sys. has always shown that "you can not join this family sharing...
Casual Listener
360 Views
3 replies
0 likes
I set my account up while living in Australia. I have now permenantly moved to the UK but seem unable to change my coutry setting to the UK. I have tried changing it on my account but it won't let me! any advice?
I set my account up while living in Australia. I have now permenantly moved to the UK but seem unable to change my coutry setting to the UK. I have tried changing it on my account but it won't let me...
Spotify Star
410 Views
3 replies
0 likes
I sent an invite to my daughter into the family plan but she is not able to log in. I tried the Token and same issue, can someone help?
I sent an invite to my daughter into the family plan but she is not able to log in. I tried the Token and same issue, can someone help?
Composer
405 Views
5 replies
0 likes
I have an ongoing premium which expires in may, however I would like to convert it to family. How do I go about doing it without risking the current premium which payment has been made???
I have an ongoing premium which expires in may, however I would like to convert it to family. How do I go about doing it without risking the current premium which payment has been made???
Spotify Star
215 Views
1 replies
0 likes
help me! I have spotify premium. I forgot my password and my email. Im loged in with my tablet but I want to login with my phone ! How can I fix this problem ?
help me! I have spotify premium. I forgot my password and my email. Im loged in with my tablet but I want to login with my phone ! How can I fix this problem ?
Music Fan
239 Views
1 replies
0 likes
QUIERO CONTRATAR SPOTIFY PERO NO TENGO TARJETA, COMO HAGO? DEBERIA HABER OTRO MEDIO, PARA PODER HACERLO.
QUIERO CONTRATAR SPOTIFY PERO NO TENGO TARJETA, COMO HAGO? DEBERIA HABER OTRO MEDIO, PARA PODER HACERLO.
Community Legend
259 Views
1 replies
0 likes
