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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1706 Views
  • 0 replies
  • 7 likes
  • Security
  • 1706 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 446597 Views
  • 970 replies
  • 108 likes
  • Account
  • 446597 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199320 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199320 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108503 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108503 Views
  • 72 replies
  • 11 likes

[Premium] Saved and downloaded albums undownloaded every billing day

I have been a Premium user for the 2nd month and for two occurrences all of my saved and downloaded albums become undownloaded, more or less during my billing date, forcing me to download everything again (for three hours!).Is this an expected result...

  • Casual Listener
  • I have been a Premium user for the 2nd month and for two occurrences all of my saved and downloaded albums become undownloaded, more or less during my billing date, forcing me to download everything ...
  • troymeren
  • Casual Listener
  • 709 Views
  • 2 replies
  • 2 likes
  • 709 Views
  • 2 replies
  • 2 likes

Superuser Contribution Pago due abbonamenti. Uno sbagliato ma non so qual è

Salve. Pago due abbonamenti uno per spotify premium (9.9 euro al mese) e uno family (14, 99 euro al mese). E' giusto oppure no? Ho paura che se cancello quello sbagliato perdo tutta la mia musica. Come posso fare? Grazie mille per i suggerimenti

  • Newbie
  • Salve. Pago due abbonamenti uno per spotify premium (9.9 euro al mese) e uno family (14, 99 euro al mese). E' giusto oppure no? Ho paura che se cancello quello sbagliato perdo tutta la mia musica. Co...
  • FabianS_Bogota
  • Roadie
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Hold up with Spotify support in Israel ??

When the service started ~ 4 years ago and no support was provided I realized it's reasonable to wait patiently until the service gets more popular and expands naturally. Since that didn't happen, I have to be brutally honest, and ask: what's the god...

  • Regular
  • When the service started ~ 4 years ago and no support was provided I realized it's reasonable to wait patiently until the service gets more popular and expands naturally. Since that didn't happen, I ...
  • adi518
  • Regular
  • 5690 Views
  • 10 replies
  • 0 likes
  • Free
    Premium
    Subscription
  • 5690 Views
  • 10 replies
  • 0 likes

Superuser Contribution Por qué mi familiar no puede unirse a mi plan

Tengo un cuenta familiar premium y la usábamos mi esposo y yo hace días el ya no pueda usarla siendo que YO NO lo quite de la cuenta y ahora que le envió el código dice que no pueden verificar que tenemos l misma dirección, que puedo hacer si ya no l...

  • Casual Listener
  • Tengo un cuenta familiar premium y la usábamos mi esposo y yo hace días el ya no pueda usarla siendo que YO NO lo quite de la cuenta y ahora que le envió el código dice que no pueden verificar que te...
  • FabianS_Bogota
  • Roadie
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trying to enroll in family plan

My son has had his own Spotify and made a family account for all of our family to share. We all live under the same roof. But every time he sends me an invitation I try to enroll and it continues to tell me something went wrong. He said he tried to e...

  • Newbie
  • My son has had his own Spotify and made a family account for all of our family to share. We all live under the same roof. But every time he sends me an invitation I try to enroll and it continues to ...
  • FabianS_Bogota
  • Roadie
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't use the same credit card on two different accounts

I can't seem to delete a Spotify account that I had made accidentally and I had previously been subscribed to premium. When I cancelled my subscription it didn't delete my card info. When I tried getting premium under a new account using my same card...

  • Newbie
  • I can't seem to delete a Spotify account that I had made accidentally and I had previously been subscribed to premium. When I cancelled my subscription it didn't delete my card info. When I tried get...
  • FabianS_Bogota
  • Roadie
  • 1846 Views
  • 1 replies
  • 0 likes
  • 1846 Views
  • 1 replies
  • 0 likes

No veo mis playlists en mi TV LG

Desde hace un mes no veo mis playlists en mi TV, ya actualiza mi software, reinstale la app, hice de todo y el problemas es Spptify urge me den solución así como yo tengo muchos amigos con mismo problema.

  • Casual Listener
  • Desde hace un mes no veo mis playlists en mi TV, ya actualiza mi software, reinstale la app, hice de todo y el problemas es Spptify urge me den solución así como yo tengo muchos amigos con mismo prob...
  • scangelo-pe
  • Newbie
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Spotify premium

I paid my spotify for family while i had the premium, i paid family 15 days after that i had to pay premium. Now my spotify premium is gone cause i tought since i paid family wasn't necessary to pay again premium, but now i don't have neither can you...

  • Newbie
  • I paid my spotify for family while i had the premium, i paid family 15 days after that i had to pay premium. Now my spotify premium is gone cause i tought since i paid family wasn't necessary to pay ...
  • Jacob
  • Community Legend
  • 199 Views
  • 1 replies
  • 0 likes
  • Premium
  • 199 Views
  • 1 replies
  • 0 likes

Re: Family Account International / Cross Country

Hi there! I also have a similar issue. I am from the US and created my account there, but I moved to Brazil with my husband and stepson, and I would like for us to have a family account, we all 3 live in the same country, but my account is from the U...

  • Newbie
  • Hi there! I also have a similar issue. I am from the US and created my account there, but I moved to Brazil with my husband and stepson, and I would like for us to have a family account, we all 3 liv...
  • Maxim
  • Spotify Star
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Based in U.K. Not USA

HiFor some reason my account is set up saying I am based in the USA , however I am in the uk , for this reason it won't let me upgrade to premium as the zip code is wrong. When I edit my account USA is the only options ?ThanksTom

  • Newbie
  • Hi For some reason my account is set up saying I am based in the USA , however I am in the uk , for this reason it won't let me upgrade to premium as the zip code is wrong. When I edit my account ...
  • Maxim
  • Spotify Star
  • 364 Views
  • 1 replies
  • 0 likes
  • 364 Views
  • 1 replies
  • 0 likes

Refund?

Hey, so I accidentally signed up another spotify account. I already have a subscription with the family plan but I forgot I had this email. Is there any way Spotify could give me a refund? I just signed up this account on March 23rd.

  • Newbie
  • Hey, so I accidentally signed up another spotify account. I already have a subscription with the family plan but I forgot I had this email. Is there any way Spotify could give me a refund? I just sig...
  • KatesHere
  • Community Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Solved!! Trying to update my payment

Im trying to update my payment but when i click on and type the expiration date on my card its telling me to give a valid one and it's the right one can somebody help?

  • Newbie
  • Im trying to update my payment but when i click on and type the expiration date on my card its telling me to give a valid one and it's the right one can somebody help?
  • EthanS1
  • Community Legend
  • 291 Views
  • 1 replies
  • 0 likes
  • 291 Views
  • 1 replies
  • 0 likes

Superuser Contribution Username

I log into my premium spotify account through Facebook but my username seems to be a bunch of numbers and letters (22houkna3h3yklypxfqirdvy) ... how can i make it just my facebook name so other users know who I am??

  • Newbie
  • I log into my premium spotify account through Facebook but my username seems to be a bunch of numbers and letters (22houkna3h3yklypxfqirdvy) ... how can i make it just my facebook name so other users...
  • Julian
  • Moderator
  • 257 Views
  • 1 replies
  • 0 likes
  • Account
  • 257 Views
  • 1 replies
  • 0 likes

Superuser Contribution PREMIUM A FAMILIAR PREMIUM

TENGO SUSCRIPCION DE PREMIUM POR UN AÑO, PERO INTENTE MEJORAR MI CUENTA A FAMILIAR PREMIUM Y AHORA YA NO VEO ACTIVA MI SUSCRIPCION DE PREMIUM, Y MI PAGO SERA MENSUAL POR 149.00, ENTONCES QUIERO SABER QUE SUCEDE CON EL PAGO ANUAL QUE REALICE POR 1,192...

  • Newbie
  • TENGO SUSCRIPCION DE PREMIUM POR UN AÑO, PERO INTENTE MEJORAR MI CUENTA A FAMILIAR PREMIUM Y AHORA YA NO VEO ACTIVA MI SUSCRIPCION DE PREMIUM, Y MI PAGO SERA MENSUAL POR 149.00, ENTONCES QUIERO SABER...
  • Julian
  • Moderator
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

1 abonoment 2 personen

kun je een pririum acount voor twee mensen gebruiken???|

  • Newbie
  • kun je een pririum acount voor twee mensen gebruiken???|
  • bosi
  • Roadie
  • 1327 Views
  • 26 replies
  • 0 likes
  • 1327 Views
  • 26 replies
  • 0 likes

Downloaded songs won't play after premium subscription

I've decided to subscribe premium to spotify after my 7 days trial has ended but after subscription i can't play all my downloaded songs offline. I also tried the suggested solution for this prob like logging in and out, reset phone, and reinstalling...

  • Casual Listener
  • I've decided to subscribe premium to spotify after my 7 days trial has ended but after subscription i can't play all my downloaded songs offline. I also tried the suggested solution for this prob lik...
  • garrettcrscott
  • Newbie
  • 631 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 631 Views
  • 2 replies
  • 0 likes

Superuser Contribution Stops and plays Sade

If I have my spotify open for a while and then navigate to a another program window, whatever song I am listening to will stop and it will start playing Sade. Even if I close spotify and open it again the same thing will happen. It is always Sade but...

  • Newbie
  • If I have my spotify open for a while and then navigate to a another program window, whatever song I am listening to will stop and it will start playing Sade. Even if I close spotify and open it agai...
  • Julian
  • Moderator
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Why Can't I Find Release Radar?

Doesn't appear consistently within the UI. Can't search or locate by browsing. New UI is **bleep** also bring back the inbox. Thanks,Longtime listener, first time caller.

  • Newbie
  • Doesn't appear consistently within the UI. Can't search or locate by browsing.   New UI is **bleep** also bring back the inbox.   Thanks, Longtime listener, first time caller.
  • himinycricket
  • Casual Listener
  • 8750 Views
  • 3 replies
  • 2 likes
  • 8750 Views
  • 3 replies
  • 2 likes