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Email changed without my input. Now I cannot recover my password.

Email changed without my input. Now I cannot recover my password.

Greetings, I need some HELP!

 

I recently checked my account page and the email changed to a @gmx.de email (I have no idea what email service that is, i have never seen/used before) also part of the username changed. My email is no longer my own @gmail.com and i am slighly worried. Was my account compromies?

 

More importantly, how can I get my email back to what it needs to be? The page will not accept any of my usual passwords. 

 

Hope somebody can help. Thanks!

Reply
2 Replies

I have spent the last 3 hour searching the internet for solutions. I went to https://support.spotify.com/us/contact-spotify-support/?contact but all routes lead to sending the support ticket/solution to the WRONG email: rustaykfjf@gmx.de . As stated above I have no idea what this email is, the one i current use and SHOULD have on this account is rustybew@gmail.com. I would greatly apprecite if someone from spotify staff could look into this for me, I am running out of options.

 

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