Email notification language

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Re: Email notification language

Blueloony
Newbie
I'm in Singapore and I get emails in Chinese. Any way to set it to English?

Re: Email notification language

Swc704
Casual Listener
I am also getting only Chinese emails from Spotify, which to me is junk spam as I cannot understand. If you cannot fix this issue, please take me off your email mailing list as I do not want to waste time deleting spam.

Re: Email notification language

jonwyler
Casual Listener

 

Please do pass this issue on to the spotify team - I've seen this discussion in the forums for 3-4years and nothing has been done. I'm in Hong Kong, my app/desktop login etc are all in English but all emails are in Chinese. So basically I just delete them and have no idea what spotify are trying to communicate.

Re: Email notification language

Traffo
Newbie
Same here, very annoying!
Sort it out Spotify!!

Re: Email notification language

hermantom
Newbie

I also live in Hong Kong.

I was reading the email using the Gmail web interface

and that offered me to translate the email with Google Translate.

It was about a survey which I would be very happy to fill out,

but that's also in Cantonese, so I can't help...

Screen Shot 2017-04-27 at 2.30.42 PM.png

platypusidentity@gmail.com

mikexavier
Newbie

Hey Spotify, I'm also in the same boat... living in the German part of Switzerland but don't speak German. I'm not sure which email marketing software you're using but most have the option to filter mail by tags or custom fields. Might be worth adding this as an option for users to update their preference and select a notification language which you can use for autoresponders etc.

Re: Email notification language

mstuffet
Newbie

i have same problem unable to read emails which come in Chinese

 

Re: Email notification language

chingching_1230
Newbie

Gosh ! it's almost July in 2017 (4 years after the original post) and i am still having the same problem! 

I am paying for a premium family package in Hong Kong; however their email notifications / email invites are all in Chinese which my family can't read! 

 

Sportify ought to do something about this !! 

Re: Email notification language

trevorb123
Newbie
Same problem in Belgium. English speaker receiving emails in Flemish.

Re: platypusidentity@gmail.com

redthunder
Newbie

It's even worse for me. I live in the French part of Switzerland yet receive my emails in German! How stupid! How come every other basic application lets me select my preferred language, especially in a country like Switzerland where there are generally four languages spoken!

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