Error 101

[Titanicd1011]

Plan

Free

Country

 United States

Device

PC

Operating System

Windows 10

My Question or Issue

 So originally my desktop app was offline even though I was on it less than an hour before. I soon after fixed that issue but Spotify logged me out, when i tried logging in it gave me this message, A firewall may be blocking Spotify. Please update your firewall to allow Spotify. (Error Code: 101). I checked my firewall settings and not only was spotify allowed but it was checked on both private and public settings. I have no idea what's wrong and would appreciate help.

[OneByBoo]

Hey there !

Thanks for reaching out to the community.

Sometimes this errors can appear when a bad installation or removing of a program was made.

What I'd suggest doing if the following:

- Make a full uninstall of your Spotify program

- Have you registry log cleaned and scanned for issues (you can use any free software you wish if you don't have one)

- Perform a disk clean up (temporary files etc) with Cleanmgr)

- Make sure all drivers on your computer are updated

- Install a new copy of Spotify

If you need more info on any of the steps i'll be glad to help!

Let me know if this made the trick.

[OneByBoo]

Hey there,

Just checking to see if the steps i provided helped.

Let me know if there's anything else i can help with=)