Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
So I was logged out of my spotify account in both my iphone and my mac. I made this account just to be able to post and get help. It says that my username and password are incorrect. Then I checked my email and said that my account had been disabled due to a chargeback. I am trying to get help so that I can enable this account by any means. I will gladly pay any amount that was returned to my account because I need acces to this same account due to the fact that I have all of my playlists there. I am a serious spotify user! I replied to the "no-reply' email as many suggested but still haven't heard back. Please help me!!!
Thanks.
Solved! Go to Solution.
Hey @randygon95
It looks like we replied to you a few hours ago.
Just get back to our email and we can help from there 🙂
Hey there @randygon95 . Sorry to hear you're having such trouble! Do you have a case # from your inquiries that we can escalate here for you?
If this solved your issue - Mark it as a solution!
Twitter | LinkedIn | Instagram
What's a Spotify Rock Star, and how do I become one?
Yes... The case # they gave me was #02074599. Any help to resolve this issue is greatly appreciated.
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Hey @randygon95
It looks like we replied to you a few hours ago.
Just get back to our email and we can help from there 🙂
Yes. I just checked my email and replied from there. Thanks!
My spotify account has been disabled due to a "payment irregularity". This happened 5 days ago and i would like to reactivate the same premium account. Please help soon!
Hi. I can not access in the site on this IP 194.147.142.4? Please solve my problem
I from Holland
Hi
I can't access to the site on this IP 194.147.142.4 with 403 error
Please help me to solve this problem
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…