Error auth code:2

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Error auth code:2

Ephinum
Newbie

Plan

Currently free

Country
UK

 

Device

PC Windows/Linux, Android

Operating System

Windows 10/Manjaro, Android n/a

 

My Question or Issue

Hi,

I was lsitening to spotify earlier today, a little later I switched to another PC and got the error "The username or password is incorrect. (error code auth:2).

I've not changed any of my account details.

I have read all the articles and tried a password reset but as I always login with the username instead of email... I can't find which email address it's been sent to. I have then tried to contact support but as I cant login I'm unable to contact support using the form.

It's all completely bizarre.

any help would be greatly appreciated.

Edit: I've had to use another account as I couldn't post on here without doing so.

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1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Billy-J
Rock Star 24
Rock Star 24

Hey @Ephinum, thanks for reaching out to the Community!

For this particular case, I'd recommend getting in touch with Customer Support. They'll take a look and do their best to help.

Have a nice day!


Billy-JRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Solution!

Billy-J
Rock Star 24
Rock Star 24

Hey @Ephinum, thanks for reaching out to the Community!

For this particular case, I'd recommend getting in touch with Customer Support. They'll take a look and do their best to help.

Have a nice day!


Billy-JRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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