Facebook account closed

[oliverschulz]

I have closed one of my facebook accounts which I have used for spotify (o.schulz@yahoo.com). Upon closure of this account I am still charged for premium option even though I am not using it anymore. I cannot cancel it as I am not able to login with this old FB account anymore.

What should i do in this case?

[Dreadlord]

Hey @oliverschulz,

Welcome to Spotify Communtiy!

Can you try logging in here with your Facebook details? 

If it doesn't work you should get in contact with the customer support directly using the online contact form or via Twitter @SpotifyCares. and they will be able to look into getting this sorted for you. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible