Giftcard werkt niet / Gift Card is not working

[koenie112]

NL:

Vanmiddag een Giftcard voor 10 euro gekocht.

Probeer hem netjes in te voeren.

Druk ik op ''Verzilveren''

Herlaad die de pagina, gebeurd er verder niets.

Hoe dit op te lossen?

ENG:

This afternoon a Gift Card purchased for 10 euros.
Try him nicely to enter.
I press'''' Redeem
Reload the page, nothing happens.
How to solve this?

[user-removed]

SPA:

Yo tengo el mismo problema. Tengo un código para obtener 3 meses de Spotify Premium y cuando lo introduzco en la página para validarlo (https://www.spotify.com/es/redeem/) no sucede nada

¿Podéis ayudarnos?

ENG:

Same problem here. I've a code to get 3 months of Spotify Premium and when I entered it on the page to validate (https://www.spotify.com/es/redeem/) nothing happens.

Could you guys help us, please? Thanks!

[Bridgeyxox]

Dutch:

ik heb precies hetzelfde probleem, alleen de site word om de zoveel tijd naar beneden gehaald

Er zit dus op dit moment een fout in de site van spotify zelf en dat word dus nu onderzocht en nagekeken.  

Ik heb zelf een email gestuurd met het probleem en ze zijn er mee bezig. 

- 

English:

I've had the exact same problem, the site keeps shutting down every once in a while now though.

There's a problem with the site itself right now. The are checking what is wrong and fixing the problem. 

I sent an email myself with the exact same problem and they are working on it.

[user-removed]

ENG:

Thanks for the reply, Kudos. I'll wait Spotify Team to fix the problem.

Saludos

SPA:

Gracias por la respuesta, Kudos. Esperaré a que el equipo de Spotify resuelva el problema.

Regards

[koenie112]

Oke top.

Wachten op het mailtje dus.

Okay top.
Waiting for the mail so.

[koenie112]

I need this ASAP. Because I can't redeem the code tomorrow, a tomorrow I will be gone.

If it's possible, fix the problem today?

Thx.!

[Taylor]

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@koenie112 wrote:

I need this ASAP. Because I can't redeem the code tomorrow, a tomorrow I will be gone.

If it's possible, fix the problem today?

Thx.!

---

Hi,

Feel free to submit a support ticket on the contact form: https://www.spotify.com/about-us/contact/

Someone over at Spotify should manually add it for you

Anthony 🙂

[Bridgeyxox]

You can use the code for a  whole full year to fill it in with, you have to buy a new one every month if you bought a 10 euro card, seeing as you said yesterday that you bought it on the same day..

And the site is working again, so you just have to go to spotify.com/nl/redeem .

[manondijkslag]

Not working for me though.. Same problem. Just 'refreshing', no error.

[Sam · Accepted solution]

The site shoud now be working, so just head here... www.spotify.com/redeem/

If it's still being difficult, don't worry, we'll get it sorted. Just email us here.

[manondijkslag]

I already did, and untill now fast reply's 🙂 I've send the details of my giftcard and they are looking into it. So i hope it is solved soon, and I can start listening again.

[koenie112]

It still doesn't work.

Allready send a email.

[roemerH]

pfoeee ben ik gelukkig niet de enigste

[Aleksi]

Why i can´t redeem my gift card code. When I type it to where it should be entered site says just: The Premium code you entered is invalid. Please check that you have typed it correctly. And nothing happens, tried many times.

[Joe]

Hi. Can you try using another browser. If it still doesn't work then I suggest you submit an online contact form and someone at Spotify can look into it for you. If you get an automated reply, make sure to reply to it directly (even if it's from a no reply) and it will be sent to the Spotify staff.

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@Aleksi wrote:

Why i can´t redeem my gift card code. When I type it to where it should be entered site says just: The Premium code you entered is invalid. Please check that you have typed it correctly. And nothing happens, tried many times.

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[Kajetansimons]

Hij gaat nog steeds niet ?? Er komt te staan oeps foutje probeer later opnieuw. belgie