HELP, why did Spotify delete my premium account??

[laurasssds123]

I am having trouble logging into my account, my account was working perfectly untill all of a sudden I was logged out. I tried to log in in all possible ways and it kept saying my password was wrong even though I am 100% certain it is right. I then went on to try rest my password and it said my account is not linked with any active account, even though I have attached below a screenshot of my account. I am very angry as I have just recently paid for Spotify premium and now I have no way in logging in, and Spotify are telling me my account does not exist? I would really appreciate it if you could fix this for me and if not I request my money back from paying for Spotify premium.

btw. I tried logging in on Facebook, an error message keeps coming up


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[Maxim]

Hey @laurasssds123,

Spotify Support can look into this for you.

Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares-227973660732160/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.