Hack

[113312104]

Hello,

my account has been hacked and have tried to change my facebook password 2 times, and both times I signed out on all devices both on Facebook and Spotify. But every time I sign on, I see that my hacker is listening to music on my account and every time I change song he or she change it back and sets it to play on his device.

Please help me, I have tried everything

[Yoon1]

It happens to me too!! changed all the password, both fb n spotify, keep logging out all devices, but still cant shut that out! 

[Erika]

Hey @113312104 and @Yoon1!

Don't worry, in this case, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username. You can also use our Contact Form to get email support.

Take care. 

[113312104]

Well, I tried support and they said I should change the password and sign out everywhere. But i have done that 2 times now and he is still there......