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Hacked Account

Hacked Account

 

 

Plan

Premium

 

My Question or Issue

 My account has been hacked by someone or multiple people who have deleted all of my 6 years of playlists and saved music. I can't listen to music on my devices because they will calibrate my account to play on their computer. I tried "sign out everywhere" and changed my passwords with Facebook and spotify but they are still constantly playing music from their location. Can I pick the only devices allowed to play my account and restore all of the list music? 

Reply
1 Reply

Hey @Breanngrace,

Thanks for reaching out 🙂


Sorry to hear that you think someone else has gained access to your Spotify account. Check out this Spotify Answer for the next steps to take.

Hope this helps.

Billy-JSpotify Star
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Note: I'm not a Spotify employee.

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