Hacked account!! Someone has taken over my account...

[voodoqut]

Hi!

I need some help because someone has taken over my account! This person deleted all of my playlists, put in their own playlists and changed my password and account information!

I can still log into my account because my account is connected to facebook, and when I go to account overwiew I can see that another e-mail adress and another birthday is listed than mine. 

I can not change this information and password because this person has changed my password. I restored my playlists via the recover playlist function, but the person that has taken over logs in and deletes my playlists over and over again.. 

If I send a request here to spotify that would make them answer to the e-mail of the person that has taken over my account.. Same as the function here on the community: Email me when someone replies, so I turn that off...

[Joe]

You'll need to get in touch with the support team. Please use this contact form in which you can specify the return email address. If you get an automated response directing you back to the community or to the help pages, please reply to it to speed things along.