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Help! Can't get into my account or get emails to reset password

Help! Can't get into my account or get emails to reset password

Plan Free

 

Country USA

 

Device Macbook air 2013

 

Operating System High Sierra 10.13.6

 

 

My Question or Issue

Really need help. This morning found that I was randomly logged out of Spotify on both my Macbook air and my phone (I was logged in through FB on both for months without ever logging out). When I tried to log in through FB again it told me I don't have a Spotify account connected to my FB account. 

 

Evern worse, I am trying to reset my password to login not through FB (I dont remember my username/password) it says that it is sending an email to reset my passord (the exact wording is ''Password reset. A message has been sent to you by email on how to reset your password.'') and an email NEVER comes and I have checked my inbox and spam folders and requested it to reset several times.

 

Really need help here, I have hundreds of songs that I dont want to lose!!

 

Thanks to anyone who can help.

 

 

 

 

 

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3 Replies

Additionally, I just went onto my FB account and it shows that Spotify is active.

Can anyone help?

Will someone please help?

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