Help! Can't get into my account or get emails to reset password

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Help! Can't get into my account or get emails to reset password

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Plan Free

 

Country USA

 

Device Macbook air 2013

 

Operating System High Sierra 10.13.6

 

 

My Question or Issue

Really need help. This morning found that I was randomly logged out of Spotify on both my Macbook air and my phone (I was logged in through FB on both for months without ever logging out). When I tried to log in through FB again it told me I don't have a Spotify account connected to my FB account. 

 

Evern worse, I am trying to reset my password to login not through FB (I dont remember my username/password) it says that it is sending an email to reset my passord (the exact wording is ''Password reset. A message has been sent to you by email on how to reset your password.'') and an email NEVER comes and I have checked my inbox and spam folders and requested it to reset several times.

 

Really need help here, I have hundreds of songs that I dont want to lose!!

 

Thanks to anyone who can help.

 

 

 

 

 

3 Replies
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Re: Help! Can't get into my account or get emails to reset password

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Additionally, I just went onto my FB account and it shows that Spotify is active.

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Re: Help! Can't get into my account or get emails to reset password

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Can anyone help?

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Re: Help! Can't get into my account or get emails to reset password

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Will someone please help?

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