Help! Experienced a problem with ordering premium service

[ladysasuke]

Hello, I was trying to buy the spotify premium service special for my mom on her account, but when I tried to order it the first time it said that I had already brought premium. I think it was because I had used the same card to buy the special for myself on my own account. I switched to my credit card, but it charged me $9.99 instead of the .99cents that I was expecting to pay for. Can this be fixed?

[gnovella16]

Hey there! 

At this moment our 3-month offer is designed for you to buy it only one time with the same card. If you'd like you can get in touch with our Accounts team at https://www.spotify.com/about-us/contact/contact-spotify-account or via Twitter @SpotifyCares to see what we can do. 

Keep on rocking 🙂