Help Please! Charged Twice

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Help Please! Charged Twice

user-removed
Not applicable

I was trying to purchase a Premium subscription, but when I filled my card information and clicked agree, a message popped up, saying that there was a problem with the information, it literally said that there had been no charge at my bank account. I tried again and the same thing happened. Now I've been charged twice, and I want my money back. Thanks

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Re: Help Please! Charged Twice

Rock Star 23
Rock Star 23

@user-removed

 

You should contact customer support through this link:

 

https://support.spotify.com/contact-spotify-support/

 

They'll help you out.

 

If you get an automated email directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you.

Alternatively, if you prefer support via Twitter, you can tweet @SpotifyCares.

osorniosRock Star 23
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