How do I unlink my banned PSN from Spotify?

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How do I unlink my banned PSN from Spotify?

user-removed
Not applicable

About two years ago I logged on to Spotify from my old banned PS4 account. Now, I want to sign into Spotify on my current account, but when I try to link it, it says "Spotify Account already linked." I can't do anything because it's banned, and when I try to go into the Spotify app on the banned account it doesn't let me because I need to log onto Playstation services, which I also cannot do, because the account is banned. What do I do?

 

thank you

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SergioDavid
Roadie

Hey @user-removed, welcome to the Community!

 

In this case, it'd be best to reach out to PlayStation for help on this. You can reach out to them on Twitter @AskPlaystation

 

Hope that helps 🙂

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SergioDavid
Roadie

Hey @user-removed, welcome to the Community!

 

In this case, it'd be best to reach out to PlayStation for help on this. You can reach out to them on Twitter @AskPlaystation

 

Hope that helps 🙂

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user-removed
Not applicable

This is not a solution. @AskPlaystation does not answer anything.

Stephen824
Visitor
  1. So there not going to do anything to just log out of all devices?

 

Xenia
Moderator
Moderator

Hello @Stephen824,

 

Glad to have you on the Community. We're happy to shed some light on the situation 🙂

 

Log out from everywhere doesn’t include partner devices, such as PlayStation. You can unlink Spotify from your PSN account here. If you experience any problems, we recommend that you contact Sony Customer Support. For full info on this, you can check out this support page.

 

In the meantime, you can remove the PlayStation access to your Spotify account here.

 

Let us know if there's anything else we can help with!

XeniaModerator
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thecoolestrip
Visitor

If you are banned on the ps4 it still will not allow you to access that link, could anyone else find a way? I went to playstation live agent support and they told me to go to spotify for help, spotify told me to go to playstation for help, wth.

luugonsalez
Visitor

I'm having kind of the same problem: I have no idea which another psn account my spotify is linked, I've tried contacting sony support and they told me there was no spotify account linked to any of my emails, which could possibily be the other account. And so, they ask me to contact Spotify.

 

Were you able to solve your problema?

Mihail
Moderator
Moderator

Hey there @luugonsalez,

Thanks posting here in the Community! We'll gladly help you out.

Keep in mind that the link between PSN and Spotify is managed by Sony. You can disconnect your Spotify account from Sony by visiting this page. If any issues come up make sure you reach out to their Customer Support to get more assistance. 

However you first need to locate your Spotify account in order to have it disconnected from PSN by Sony. If you're unsure about your login email address or username, this Spotify Answer has detailed instructions on how to find them. You can then reset your password and regain access here

Hope you find this useful. Let us know how you get on.

Have a great day!

MihailModerator
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“Music is a language that doesn’t speak in particular words. It speaks in emotions, and if it’s in the bones, it’s in the bones.” - Keith Richards

Kishberry1
Casual Listener

This did not work 

Kishberry1
Casual Listener
Nope did not work
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